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I would like to ask, what are the basic qualities required for a back-office worker?
First, one starts by learning flowcharts and the principles of the equipment involved, and finally learns the principles of the entire process*. As for the required qualifications, generally, a basic middle school education is sufficient to handle ordinary positions. It’s worth a try.
Internal operations focus on the actual execution; one must remember the range of values for each parameter, and know what to do if those limits are exceeded according to the operation manual, as well as how to record and report such situations. The ability to handle emergencies (operating, reporting in a quick, accurate, and timely manner). Learning the principles and procedures of equipment is done to enhance one’s capabilities and prepare for promotions; however, the requirements for one’s primary duties remain the same as mentioned above
Understands processes, such as reaction mechanisms and distillation principles; Understand the process ; Emergency handling will be carried out.
For internal operations, more attention is paid to DCS-related issues; one must have a clear understanding of the location of each piece of equipment and each valve on site, in order to avoid mistakes when giving instructions to those carrying out external operations. Second, you must have a thorough grasp of the process knowledge related to your position, so that you can make correct judgments when indicators change.
First of all, one must have the ability to adapt to staying up late and working shift work; Second: possess certain technical and analytical skills, as well as familiarity with the field and the relevant business operations ; Third: One must have strong psychological resilience—the ability to stay calm in the face of accidents. Fourth: Have a certain sense of the overall situation, understand the upstream and downstream processes, and be able to anticipate problems or fluctuations to some extent. In short, it is easy to be an internal operator, but it is not easy to be a qualified one.