8.27--CAESARII Version Knowledge Quiz

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8.27--In the CAESARII version of the knowledge quiz, those who answer correctly receive 10 wealth points, while those who answer incorrectly get 3 wealth points. Administrator Zhang from a certain unit received a call while busy at work; the caller asked, \"Is this Zhang?\" I’m Li Qiang from the Technology Department. I’ve forgotten my email password and can’t access my emails now. I need to receive an email urgently, so please help me change the password to 123 for now; I’ll change it myself after receiving the email. The enthusiastic Xiao Zhang quickly met the requirements for the phone exam. Later, Li Qiang discovered an abnormality in the email system login. Which of the following statements is correct? A. Xiao Zhang has a poor attitude toward customers; if he had received Li Qiang’s email and delivered it to him personally, this problem wouldn’t have occurred. B. This incident was caused by a server failure, an accidental event, and it is necessary to request from the company’s management that a new server be purchased. C: The unit lacks a proper procedure for changing passwords, or Zhang did not follow the established procedures ； D. The incident is due to a malfunction in the email system and is an accidental occurrence; it is necessary to request the company’s management to upgrade the email service software