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After installing AspenV14, an error message about a license issue appears when it is launched

2023-06-05View Original

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A newcomer is asking for help: after following the steps to install the ASPEN software, when it is launched an license error appears. How can this be resolved? I would appreciate guidance from those who know how to fix this issue. Thank you
Reply #22023-06-05
Hello, if the ASPEN software displays a license error upon startup, there may be several possible causes and solutions: 1. The license file has not been installed correctly: You can check whether the license file is in the correct location. If it is a network license, make sure the server is running. 2. License expired: If you are using a trial version and its trial period has ended, you need to purchase a full version or renew the trial license. 3. License is locked: If the software is not closed properly when opened through the license manager, the license gets locked and must be unlocked using the license manager. 4. Other issues: If the above methods do not work, try reinstalling the software and upgrading it to the latest version. I hope this information can help you solve the problem. If you still have questions, please contact the official technical support for ASPEN software. .
Reply #32023-06-06
Should the relevant program be run as an administrator?

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