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As a technician, will you direct the operators?

2007-12-31View Original

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Recently, some problems have arisen at work. Let's discuss them with you. There are several process engineers in the production department of our company, including myself. Not long ago, an incident occurred in which an engineer directly directed the operators at the production site without notifying the production supervisor. In terms of position setting, engineers do not have direct subordinates. So let’s discuss this matter with everyone. I believe that most people here are engaged in technical work. Do you do the same at work? Is this the right thing to do?
Reply #22007-12-31
This is definitely inappropriate and should be debugged jointly with the production department, or with the approval and arrangement of the production supervisor, the workshop should be notified for operational guidance.
Reply #32008-01-02
In principle, this is not allowed. The management system of the company I work for is very clear. Each person is responsible to the person who reports to him. Even your superior's superior cannot directly command you, because this is a matter of discipline and the issue of each person's authority and responsibility. Therefore, direct command from above will lead to a lot of pushback, which is not conducive to the development of future work. But this phenomenon also exists in some companies. It mainly depends on how the organizational framework of that company is constructed and what the company's corporate culture is like. The forest is big and there are all kinds of birds. Everyone has their own destiny, so the poster should not pay too much attention to it.
Reply #42008-01-02
Analyze the specific situation in detail. Generally speaking, it is appropriate to communicate with the supervisor.
Reply #52008-01-02
Everyone should perform their duties. If there is a equal-level relationship, you cannot dispatch others at will. The deployment should be done through the leader. If there is an emergency, you can consider it, but this way the responsibility is greater.
Reply #62008-01-02
Issue it in writing and get it signed by the person in charge of the workshop. The person in charge of the workshop will arrange it, and then we can follow up and make corrections on site. This is the basic management procedure. I don’t know what the specific situation the poster meant: Is there no direct communication with the workshop, or is the correction communicated in practice?
Reply #72008-01-02
This approach is very problematic. This will make it difficult for front-line production employees. Besides, it is easy for problems to arise if you act on behalf of others, and it is also difficult to assign responsibilities when problems arise. Decentralized management is critical. Don't give orders across departments or levels. Even if you are right, you should follow certain procedures. Otherwise, if you say this or he says that, production will inevitably go into trouble.
Reply #82008-01-02
Haha, interesting. Are engineers at the production supervisor level? Why can't we mobilize production employees? It would not be surprising if engineers cannot mobilize production employees. This thing is: 1. Engineers can mobilize production employees (with responsibility, of course). 2. In principle, production employees can refuse work requests from people other than their direct supervisors (of course they must be prepared to take responsibility). 3. The company must have a smooth complaint and evaluation accountability mechanism. Specify what types of complaints are associated with bonuses. If not, it’s over.
Reply #92008-01-02
I don't agree with craftsmen directly scheduling production work because engineering and technical personnel have a lot of knowledge, but if the overall capabilities are insufficient, will the unit still have two positions: workshop director and engineer? Each should perform their duties, which is the principle of safe and complete production.
Reply #102008-01-02
In a chemical plant, no matter who you are, you should be responsible to your immediate superior. Overstepping the hierarchy can easily lead to trouble.
Reply #112008-01-02
First, this is not in compliance with the regulations, and the person under your command will conflict with you, because his direct supervisor is the squad leader. Second, if you do this, problems are likely to arise. In our company, there was an accident where a technician skipped the command and stopped the compressor. Third, it is easy to form a bad management atmosphere, and the workshop leader If the supervisor also comes to direct, this will lead to more troubles, often making our main control operators at a loss, and often causing fluctuations in the system. Fourthly, even the squad leader does not know why an accident occurs, which makes it more difficult to handle the accident. It also shows that the communication between you and the squad leader is poor. I hope to strengthen communication.
Reply #122008-01-02
This approach is inappropriate. 1. This is a matter of principle. He is responsible to the squad leader and workshop leader. 2. The operator is the most familiar with the site and has the most say. The engineer may be familiar with it under normal circumstances, but what is the condition of the site? Generally, do not direct operators unless it is an emergency. 3. If you have any questions, you can discuss them together, but it is best not to give orders.
Reply #132008-01-02
Wouldn't it be very tiring if the production supervisor had to take care of all the small things in production? Besides, for process engineers, it is very necessary to have more contact with the actual production, because after all, things written on paper and in the laboratory are very different from those in production. In our factory, if an engineer is always in the office, he will be scolded by the boss.
Reply #142008-01-02
In principle, this is not allowed. In the management of the company where I work, individuals have personal responsibilities, which should be completed by the director. That's not what process engineers do. They shouldn't be directing on-site workers.
Reply #152008-01-02
In our original installation, as long as they were technicians, they could command workshop workers. If you disobeyed the command, you would be deducted points! The command was a mess and he was not responsible!
Reply #162008-01-02
Yue Zu acts as a substitute. It is best not to do such a thing, as it will disrupt management. 1. Every successful enterprise has a complete system; 2. Engineers have the right of speech, plan, design modification, and guidance. They do not directly exercise command rights unless you are responsible for this. ; 3. Every process change must be discussed and decided before it can be implemented.
Reply #172008-01-02
I am also a craftsman. In the production of this workshop, if I encounter any adjustments, coordination, and handling of process problems, I have the right to directly ask the operators to make adjustments. But usually I propose it to the squad leader through the main control room, and the squad leader arranges and implements it. When the work is not carried out according to the process indicators, I will directly ask the operating staff to make corrections. However, I will not directly manage the personnel management of operators and the management of production sites. During the start-up and shutdown of the system, production operations are often directly commanded and the front and rear processes are coordinated. This is a job requirement for me in the workshop, but it is not my job responsibilities.
Reply #182008-01-02
I don’t think this is good, so I’d better go through the squad leader. I don’t usually direct the workers directly.
Reply #192008-01-02
There may be some flaws on the surface, but it should be adapted to the circumstances.

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