What should a team leader do when faced with a difficult team member!

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The last edit to this post was made by LQ198619 on 2017-7-22 at 16:49. There’s a saying I wonder if everyone has heard: Managing people is exhausting； Systems control people and even the dead. It’s not very polite, but this phrase is indeed very practical. In almost every company, there are people who are arrogant and conceited, who don’t give anyone any respect; in the eyes of many managers, such people are outright troublemakers. How to manage relationships with such people, and how to deal with organizational conflicts caused by them, represents a quite challenging task for managers. First, let’s talk about the \"troublesome employees.\" I think there are generally three types of such employees: 1) Employees with connections – the real troublemakers. The backgrounds of these employees represent a real threat to managers. “The “background” refers to his resources, such as his relationships with company leaders. These background resources not only endow such employees with a special status, but also cause a lot of trouble for the teams. These employees often, intentionally or unintentionally, show you and their colleagues their background at work in order to gain certain advantages in their jobs. Even if they make mistakes, certain “backgrounds” may protect them from punishment. However, a resource such as “background” often plays an irreplaceable role at certain critical moments (such as during career promotions); issues that cannot be resolved through conventional methods may, in the hands of such employees, be solved with just a single sentence. They are like \"tumors\" on you; if not dealt with properly, you’re constantly worried that they might worsen, but cutting them out could also be life-threatening – it’s truly difficult to handle. 2. Advantageous employees – the destroyers of the organization. These people are often those with higher education, greater capabilities, more unique skills, and more extensive experience. It is precisely because they possess advantages that other employees do not have that they are able to perform well at work, and their sense of superiority is thus further enhanced. When this sense of superiority reaches a certain level, it manifests directly as arrogance, self-importance, and ambition. For example, they disdain communicating with their colleagues, have a strong sense of independence, lack a spirit of cooperation, disregard their supervisors, and even deliberately exploit others unconditionally to show off their uniqueness. 3. Employees who are ready to leave – those whose morale is low. The mindset of such employees is quite simple: since they are going to leave anyway, they’re not afraid of what the company might do to them. So they adopt an attitude of \"a dead pig isn’t afraid of hot water,\" ignoring the company’s rules and regulations. They are lazy at work, have a poor attitude, and even, due to past grievances, deliberately create conflicts with certain managers and colleagues. In the end, although they leave, the negative impact they leave behind takes a long time to disappear. 4. Employees who act on their own whims – such annoying people are very common in work teams. They don’t even want to do their assigned tasks, or they try to take shortcuts; they have no regard for their work responsibilities, as long as they don’t have to do anything particular. They lack any sense of collective honor, and they account for more than half of the points deducted from the team’s score each month. Dealing with such employees is extremely frustrating, because not only do they act on their own, but they also affect other employees. Yet they don’t make any major mistakes, making it difficult for the workshop to deal with them. Dear sea friends, let’s discuss what one should do as a team leader when faced with such difficult employees. http://down.hcbbs.cc/attachment/forum/201706/10/203353z7y06fdo70r6eod0.jpg Petrochemical area —— New ideas for energy savings: the “Creative Ideas” campaign (the second phase is in full swing). http://bbs.hcbbs.com/forum.php?mod=viewthread&tid=1666758 (Source: Haichuan Chemical Industry Forum) 2017: “My Technical Upgrades” in the coal chemical industry. http://bbs.hcbbs.com/thread-1786290-1-1.html (Source: Haichuan Chemical Industry Forum website) First round of voting for the best e-books on Haichuan Forum —— Chance to win prizes by voting (for members of the Management and Technology Group and those in grade 5 or above). http://bbs.hcbbs.com/thread-1799455-1-1.html (Source: Haichuan Chemical Industry Forum website)