The top-up was successful, but my balance didn’t change; I’m too scared to top up again.
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Has the top-up service been discontinued?
I’ve already contacted the administrator; she will conduct a test~~~ I’ve manually added funds to your account for you~~~ If you encounter issues with top-ups, please send a screenshot of the successful payment, and an administrator who happens to be around will add the funds manually. Wishing you a pleasant learning and communication experience at HaiChuan.
We will check the reason why the top-up isn’t working and resolve it as soon as possible!
You can rest assured when making payments – there are screenshots available, and we can reimburse you at any time~~~
My wealth value hasn’t increased – what’s going on after making a top-up?