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Tuhu Auto Care was awarded the “Outstanding Unit for Consumer Rights Protection of the Year” title by the Shanghai Consumer Protection Commission

2020-05-17 View Original

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Tuhu Auto Care was awarded the title of “Outstanding Unit for Consumer Rights Protection of the Year” by the Shanghai Consumer Rights Protection Commission. On March 19, 2020, Tuhu Auto Care received a letter of appreciation from the Shanghai Consumer Rights Protection Commission (hereinafter referred to as “the Shanghai Commission”). In its letter of thanks, the Shanghai Consumer Protection Commission acknowledged Tuhu Auto Care’s long-term commitment to promoting consumer rights protection, and awarded it the title of \"Outstanding Unit in Consumer Rights Protection Promotion for 2019\". The letter of thanks states that in 2019, the Shanghai Consumer Protection Commission adhered to its original purpose and mission of serving consumers and supporting economic development, by focusing on innovation as a guiding principle, addressing issues head-on, meeting consumer needs, and aiming for tangible results, all in an effort to uphold fairness and justice in consumer affairs. Meanwhile, the Shanghai Consumer Protection Commission has strengthened media cooperation and communication, achieving significant results in consumer awareness promotion and education. News and publicity efforts related to consumer rights protection play a significant role in helping consumers develop scientific consumption concepts and spreading positive energy in society. It is understood that in addition to recognizing 3 outstanding organizations for promoting consumer rights protection, such as Tuhu Yangche, the Shanghai Consumer Protection Commission also honored 3 cooperative media outlets that have done well in this area, including China Consumer News. Twenty-four news stories that received significant public attention and had a good impact were selected as \"Outstanding News Stories on Consumer Rights Protection\". Over the past 8 years since its establishment, Tuhu Auto Care has consistently upheld its commitment to offering genuine products and professional services. By establishing direct supply or authorized partnership relationships with numerous brand manufacturers, it has created a direct pathway for consumers that ensures the availability of genuine products. In addition to emphasizing genuine product assurance, Tuhu Auto Care is committed to protecting consumers’ rights and interests and continuously improving the shopping experience for its platform users. During the period of the nationwide fight against the pandemic, Tuhu Auto Care actively fulfilled its social responsibilities. Tuhu Auto Care not only rushed to the front lines of the fight against the pandemic, establishing emergency rescue teams in Wuhan, Xiaogan, Xi’an, and Zhengzhou, but also provided free vehicle maintenance services to medical staff working on the front lines of the pandemic fight across the country. In addition, Tuhu Auto Care also donated 5 million yuan to the Red Cross Society of Dongxihu District, Wuhan, specifically for purchasing epidemic prevention supplies for medical staff. For information on the price of Michelin 235 tires, as well as the advantages and disadvantages of using mushroom nail patching for tire repairs, you can refer to Tuhu Maintenance’s official website. As of August 2018, Tuhu Maintenance had more than 13,000 partner repair shops across the country, along with over 500 factory-based service centers; its service network covered 31 provinces and municipalities directly under the central government, as well as 405 cities. In terms of warehousing and logistics, Tuhu Auto Care has established over 30 such centers in 24 cities across the country, with a total area of more than 170,000 square meters; this covers the warehousing and delivery infrastructure for key sales areas throughout the nation.

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