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Tuhu Auto introduces its new \"contactless vehicle maintenance\" service standard. Due to the impact of COVID-19, more and more consumers are seeking safer services for vehicle maintenance. In response to this, following the “free disinfection inside vehicles” service, Tuhu Auto Care recently released service standards for “contactless vehicle maintenance”. Users only need to place an order online through the Tutu Auto Care app, schedule a time to visit the store based on the availability of the product, and then go to the store to enjoy this service. Electronization + standardization: “contactless car maintenance” offers convenience and peace of mind. This service minimizes human contact as much as possible, thereby reducing the risk of potential cross-infection during car maintenance to the lowest level. This is mainly reflected in the following steps: ordering online or in person, electronic testing. Once the order is placed successfully and an appointment is made at the store, staff from Tuhu Auto Care will check whether the customer is wearing a mask, take the customer’s temperature from a safe distance, and hand over the key box or bag, thereby preventing the spread of viruses. Before carrying out vehicle maintenance, the technician will bring the materials to a safe distance from the customer to show them and have them inspected. For vehicle pre-inspection and inspection processes, technicians use a mini-program to send the inspection results to the users, who can view them and confirm them by clicking. Watch construction live at any time; the camera feeds from the workstations in Tuhu Auto Repair shops will be available throughout the entire construction process. Users can watch the technician’s work process through their own phones. Disinfecting keys for safety: After the service is completed, the technician will disinfect the keys on the spot and return them to the customer after placing them in a delivery box or bag. Maintain a safe distance throughout the process: from reception, vehicle inspection, delivery to departure, the staff will keep a safe distance at all times. Compared to traditional car maintenance, this service **reduces the uncertainties faced by users regarding inquiries at the shop, vehicle inspections, communication related to repairs, and product availability. In the context of the pandemic, it allows users to take advantage of the convenience and reliability that come with electronic and standardized processes. Stringent standards combined with effective implementation are driving the smarter approach to vehicle maintenance. To ensure customer confidence, Tuhu Auto Care also follows the \"Guidelines for Epidemic Prevention in Auto Repair Shops,\" imposing strict requirements on the staff working in these shops. At present, Tuhu Auto Care’s shops that handle \"contactless vehicle maintenance\" orders must meet the requirements set out in these guidelines – such as having cameras in place and disinfection supplies available – before they can offer this service to customers. At the same time, in order to support the efforts to combat the pandemic, Tuhu Auto Care also requires its stores across the country to provide \"contactless car maintenance services\" provided that local **epidemic prevention requirements are met, the necessary preventive measures are in place, and the staff are in good health. For information on how often brake pads should be replaced and regarding the shelf life of gasoline, you can refer to the Tuhu Maintenance official website. As for Tuhu Maintenance service outlets, as of August 2018, the company had more than 13,000 partner installation shops across the country, along with over 500 factory-based stores; its service coverage extended to 31 provinces and municipalities directly under the central government, as well as 405 cities. In terms of warehousing and logistics, Tuhu Auto Service has established over 30 such centers in 24 cities across the country, covering a total area of more than 170,000 square meters; this setup essentially completes the warehousing and delivery network in the key sales areas throughout the nation.