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SF Express is favored for its speed and punctuality, and it is currently the delivery company with the best service quality in China’s express delivery industry. Even companies like SF Express find it difficult to completely prevent packages from getting lost. After all, the number of delivery packages per year is now in the hundreds of billions, and such a large volume of mail generates a huge amount of work; as a result, it’s difficult to completely avoid losses of items during logistics transportation and delivery. http://www.ushunde.com/data/attachment/forum/202006/28/090110xtq5ngyh4e7y0h6z.jpg.thumb.jpg Although it’s very rare for SF Express to lose packages, it is undoubtedly a troublesome issue for customers whose packages are lost. Especially when sending valuable items by mail, it is easier to face huge losses. Therefore, everyone should take preventive measures before mailing items, especially valuable ones, to avoid financial losses as a result. SF Express has also been working to improve its mechanisms for dealing with lost packages. In addition to strengthening standard operating procedures and enhancing the skills of its delivery staff in order to reduce the occurrence of such issues from the outset, it is also constantly refining the services available to address lost packages. The equivalent value insurance service offered by SF Express currently provides coverage in the event that a customer’s items are damaged or lost. When users arrange equivalent value insurance, in the event of loss of the items, they can request SF Express to provide compensation equal to the value of the items. Therefore, it is very important to arrange insurance coverage before mailing items. http://www.ushunde.com/data/attachment/forum/202006/28/090110r4mh40j9hy43ude7.jpg.thumb.jpg In addition to obtaining this service, it is also very important to keep proper proof of the item’s value. After all, the equivalent value insurance service merely means that in the event that SF Express loses the shipment, compensation will be provided at an equivalent value; however, if it is not possible to prove the value of the items at that time, financial losses may still occur despite having purchased insurance. Therefore, it is also very important to take this measure; this way, in the event that an item is lost, one can contact SF Express’s customer service staff to report the issue and request compensation. The more complete and thorough the evidence of the item’s value and other relevant information are during communication with the compensation handling staff, the faster compensation can be obtained.