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What is the reason why PROII cannot be used properly?

2009-02-11View Original

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I have installed the PROII 8.1 + SP1 patch version. Since it isn’t used frequently, it’s usually left idle. When I tried to use it today, I found that it wouldn’t work properly. The symptoms of the fault are as follows: 1. After clicking the program icon, the software interface can be opened, but if “File → New” is clicked again, the program closes immediately on its own. 2. If, after opening the software interface, you click “File → Open” in an attempt to import an existing file, and a file in *.prz format is selected for import, the software interface shows no response; while all menus can still be opened, the area where the contents of the imported file should appear remains gray and unresponsive. I wonder what exactly causes these phenomena? (Other than uninstalling the problematic software and reinstalling it) are there any other solutions?
Reply #22009-02-11
Reinstalling will definitely solve this problem, but it’s just too troublesome. So I was wondering if anyone knows of a simpler way?
Reply #32009-02-11
I’ve encountered the problem where clicking “File → New” causes the program to close; the reason for this is that the program path contains Chinese characters – this issue occurs when your system user has a Chinese name, for example. I’m not sure if the original poster has a problem in this area. If so, it still needs to be uninstalled and reinstalled. :L Last edited by fj170530 on 2009-2-11 14:23 ]
Reply #42009-02-11
Right! I’ve encountered that issue too – the results couldn’t be saved. I later found out that folders with Chinese names shouldn’t be used!

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