Guys, please help me. I’m going crazy
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We supply cut-off valves to our customers; these valves are equipped with an actuator called Kinetrol. However, there is a problem with the limit switch. The customer says that the main issue is that the wheel used for setting limits in the switch does not make contact with the contacts. I don’t know much about this topic, so I translated what the customer said to the foreign colleague, but he didn’t understand it at all. Could anyone help me figure out how to translate the phrase “the wheel used for setting limits does not make contact with the contacts”? The website of this actuator is www.kinetrolchina.com. Thank you all; my QQ number is 382017066. Replies in the comments are also welcome :'( Thank you
Yes (the cam can’t press the microswitch), right! It’s not adjusted properly; just adjust it and it’ll be fine!
It is possible that the cam does not make contact with the microswitch, which is why the microswitch does not activate when the valve reaches its intended position.
The limit switch shouldn’t be fixed; it can be adjusted. Doesn’t your company have after-sales service engineers?
I encountered a type of limit switch in which the contacts couldn’t be brought into position; later, I applied some tape to the wheel, thereby thickening the cam, and that allowed the contacts to move into place. You might want to give it a try! It’s best if you go to the site, take some photos, and send them to the foreigner – then he’ll understand! I’ve sent a text message to the boss of the foreign languages section, hoping they can lend a hand!
The cam of the limit switch cannot meet (or come into contact with) the contacts (if both the upper and lower contacts cannot be touched, then they are referred to as contacts).
Everything made by foreigners used to be good, but it seems they’re just average these days; it would be better to replace it with a product from another supplier for the customer.
It should be noted that the cam should not be in contact with the limit switch. The solution is to adjust the position of the cam; if that doesn’t work, apply a layer of tape to the cam or a layer of rubber to the limit switch.
Don’t worry, friend. Is it a proximity switch? If it’s a micro switch, then the output is determined by whether the limit of the cam and the contacts touch each other (normally open or normally closed)
How to translate the sentence “The limited-wheel and contacts don’t make contact”? As for translation, it is: “The cam can’t touch the limit switch.” Regarding the issue you mentioned, it’s a minor fault; the limit switch can usually be adjusted easily. If there are technicians or after-sales service staff available, the problem can be resolved in just a few minutes. If not, if you can communicate well with the customer, they should be able to handle it as well, though they might not want to. Additionally, you can call the company in Shanghai mentioned on your website for advice—they will likely help you, as they have a good sense of service. If you can’t understand the foreigners, they will explain the standard procedures to you; this information should be available in the manuals. I’d also offer some minor suggestions, similar to those mentioned by others above