Last night, Moderator 26 was on the verge of vomiting blood
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After the merger of containers and storage, there are on average over 250 posts per day. These past few days, several moderators have been very busy, so only 26 moderators are left to handle everything, working until 11 p.m., and this has been going on for several days now! It’s unbearably painful. Through this incident, I feel we should consider making some changes to our sector management. On average, forum moderators manage around 20 threads each. This figure is derived from extensive statistics: 500–600 threads per month. There are about 250 threads related to containers and storage on a daily basis, which means 10–12 moderators are needed. If 3–4 of them are unable to carry out their duties for various reasons, only one person remains, having to handle 10 times as many tasks! It’s simply unbelievable to manage! Transportation can just barely hold up these next few days. But in reality, it’s impossible to have that many moderators – what should be done? I replied to Moderator 26 yesterday: First, rate the topics properly and then hand over the ratings to the members; members have sharp eyes. The moderators have given members the power to rate, and in the future the number of posts will still increase. If the task of rating discussions and replies is not left to the members, the workload would be unimaginable! Of course, those moderators with a large number of posts can try to rate good replies highly. Last time, the cleaners counted the number of moderators in each section, but the shortage of actual managers in the mechanical equipment section has not improved, and it’s unlikely to improve. What should be done? Let’s discuss it together! The forum is growing bigger day by day; shouldn’t there be some changes in its management? Especially for sections with many posts, most of them can be managed; it’s not possible to apply a one-size-fits-all approach! This post was last edited by rgsmdqy on 2009-3-31 09:46.]
I just finished working, and now I have to deal with forum tasks; later on I also need to write reflections on \"studying and applying the Scientific Outlook on Development\"........... There seems to be no end to the tasks. The original poster mentioned the difficulty of working at position 26; I think this reflects the leadership’s concern for the well-being of its employees. It’s a source of pride for everyone that the Machine Design Department has a good moderator like 26! He is a hardworking \"diligent worker\" who works silently. Regarding the hardworking type of moderators, we might consider the following: 1. Recognize them as model workers. 2. Improve their treatment. 3. Coordinate solutions to the difficulties they face, and address challenges with the mindset of the scientific outlook on development. 4. Concentrate superior forces on the sectors with heavy tasks to launch intensive attacks. It demonstrates the demeanor and combat prowess of a great commander. 5. Embrace open-mindedness and seek truth from facts, extend the scoring process to ordinary members, and fully leverage the role of **. 6. Pursue the path of reform and innovation, enhance the awareness of scientific development, and gradually implement modern management software. To reduce the workload of moderators. This post was last edited by lxzzl on 2009-3-31 11:05.]
In our self-control and safety zones, there are also this many posts per day; the number of moderators in the safety zone is considered high – around 6… In the self-control zone, there are only 3–4 moderators… It’s not much to manage 20 posts per day for each moderator… But if we calculate it, even if each moderator handles 20 posts per day, that amounts to over 600 posts per month. In comparison, the salary seems a bit low… In my opinion, generally speaking, if we assume that the number of posts posted per day in a zone is A, then the total amount of work to be managed by all moderators combined is 1.5A. Based on the average number of moderators, each moderator would need to handle around 0.3–0.5A of posts per day… The workload varies greatly depending on the daily number of posts… Therefore, I think moderators should be assigned according to the actual conditions of each zone; a one-size-fits-all approach isn’t very reasonable.
1. It’s indeed tough to work 26 hours a day; such hard work is worth learning from by everyone. 2. The moderators of each forum section must take responsibility for managing their respective sections. When they are busy, they should let the other moderators know so that they can understand that more effort is needed. 3. It is recommended to add more moderators to forums with few moderators. Currently, in some forums, the number of moderators is the same whether there are dozens of posts per day or hundreds of posts per day – isn’t this an uneven distribution? 4. Regarding salaries, perhaps it would be worth considering giving those who post more posts in their respective sections additional compensation, in order to boost everyone’s enthusiasm.
I think most moderators can still do their duty and work silently for the forum. Everyone works in the hope of receiving some reward; if no payment is given, one has to work as a laborer – either because of family ties or out of a spirit of emulating Lei Feng. But didn’t Lei Feng also need money to make a living? So effort always has to be rewarded. Giving and taking are a unity of opposites.
Everyone has their own way of living; just enjoy it!
Sigh~ Tao’s upgraded version really understands the workload of his subordinates. I talked with Tao’s version yesterday: 250 posts per day, divided by 5 means 50 posts per person. If 30 evaluations are done per day, that amounts to at least 1,000 evaluations in a month. If everyone is proactive in carrying out these tasks, they’ll need to review at least 50 posts per day; if some people don’t do as much work, things will get even busier. I checked other versions and found the same issue there; the moderators fail to read the posts carefully or give proper ratings, which is a dereliction of duty on their part – it’s irresponsible toward Haichuan. In some forums, there are around 50 posts per day, and usually 3 moderators are assigned; in these forums, the goal is to manage the volume of posts by assigning scores to them. On the one hand, this means that good posts cannot receive positive ratings; on the other hand, it allows ratings to be given to any post. This still has an impact on members’ enthusiasm. Suggestion: Forums with around 50 posts can be merged, and forums with over 200 posts can have sub-forums for discussions. Additionally, it’s appropriate for each moderator to read around 30 posts per day, as after all everyone has their own responsibilities. This post was last edited by 263525689 on 2009-3-31 at 16:34.]
The main task of moderators is management; scoring is secondary. The right approach is to encourage everyone to participate in the scoring. Management mainly refers to dealing with inappropriate discussion posts and those who break the rules, as well as carrying out activities and methods to increase the popularity of this community. Scoring is merely one means of boosting popularity; excessive use of it becomes less effective
Managing 100 posts (including topics and replies) requires a great deal of effort, and when a forum has more than 200 posts, at least 3 such moderators are needed (due to the need for overlapping management). In fact, it would be possible to address this issue by creating appropriate sub-forums, just like the PVC discussion area within the Chlor-Alkali section. This way, the workload for moderators will be reduced a lot, right? The above is under the premise that every post must be read; of course, if it’s a moderator who isn’t very responsible, it doesn’t matter. .
Everyone, I, Hu Hanshan, am back again! Regarding the issue of administrators’ workload, I agree with the view expressed on floor 8. Additionally, I think moderators should keep abreast of what the board admins are doing, and those moderators who do not have enough workload should be advised to step down. Moderators should also be self-aware; if they don’t have time to manage, they should just resign and come back when they have time, haha. Last edited by rearly on 2009-4-1 12:24]
If the moderators don’t rate, then few members will do so either; there aren’t many members who participate in rating to begin with. It is important to encourage members to provide ratings, but their enthusiasm is not high
First of all, like “26”, I learn from him* and I also admire him greatly. I personally also believe that one should not rely on the number of ratings alone to increase the volume of management tasks; assessments should give less weight to ratings, although it is still necessary to require that qualified moderators achieve a certain number of ratings. There are many people in the container area every day, and it’s impossible to rate each one; I really couldn’t keep up with that. Just rating posts on the forum every day already gave me a lot of work, so I had to focus more on management and reduce the number of ratings I gave. Since I can only manage the forum during working hours and have to leave after work, I am grateful to the other moderators who are able to manage it outside of working hours.