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GB/T 24001-1996 GB/T 19001-2000 Information exchange 4.4.3 5.5.3 7.2.3 Internal communication Customer communication Environmental management system documents 4.4.4 4.2 4.2.2 Document requirements Quality manual Document control 4.4.5 4.2.3 Document control Operational control 4.4.6 7 7.1 7.2 7.2.1 7.2.2 7.3 7.3.1 7.3.2 7.3.3 7.3.4 7.3.5 7.3.6 7.3.7 7.4 7.4.1 7.4.2 7.4.3 7.5 7.5.1 7.5.3 7.5.4 7.5.5 7.5.2 Product realization Planning for product realization Processes related to customers Identification of product-related requirements Review of product-related requirements Design and development Planning for design and development Inputs for design and development Outputs from design and development Review of design and development Verification of design and development Confirmation of design and development Control of design and development changes Procurement Procurement control Procurement information Verification of purchased products Production and service provision Control of production and service provision Identification and traceability Customer property Product protection Validation of production and service provision processes Emergency preparedness and response 4.4.7 8.3 Control of nonconformities Inspection and corrective actions 4.5 8 Measurement, analysis, and improvement Monitoring and measurement 4.5.1 7.6 8.1 8.2 8.2.1 8.2.3 8.2.4 8.4 Control of monitoring and measuring devices Planning Monitoring and measurement Customer satisfaction Monitoring and measurement of processes Monitoring and measurement of products Data analysis Nonconformities, corrective, and preventive actions 4.5.2 8.3 8.5.2 8.5.3 Control of nonconformities Corrective actions Preventive actions Records 4.5.3 4.2.4 Control of records Environmental management system audit 4.5.4 8.2.2 Internal audit Management review 4.6 5.6 5.6.1 5.6.2 5.6.3 Management review General provisions Input for review Output of review