2 small interview questions – please answer them
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1. The boss asked... How do you handle the relationship between your superior managers and the boss? For example, the boss asks you to do task A first, but the manager asks you to do task B first. What would you do in such a situation? 2. The boss asked that delays in payment are inevitable in the sales process; how do you deal with buyers who receive the goods but fail to pay on time?
1. Of course, it’s the tasks assigned to you as a supervisor; you need to make sure you know who your direct superior is. Actually, it’s all about doing work for the boss (what the supervisor assigns to you is also work done for the boss). 2. Every organization encounters such situations; they can simply hire someone specifically to handle collections. Or perhaps just urge the lender a bit more; maybe they are facing some difficulties
1. Consult your supervisor and explain the boss’s intentions, so that the supervisor can decide the priority of that matter. This shows that you respect your supervisor while also leaving the difficult issue to them. 2. If the situation is explained to the buyer, and if that doesn’t work, then say some unnecessary things.
1 If something is urgent, do it first. 2 Explain the situation to the buyer and ensure the payment arrives as soon as possible
1. First, determine which task is urgent and important. Then explain the situation truthfully to another leader. I believe the leader will understand as well ； If both tasks are important, choose the one related to your supervisor – after all, they are your direct manager. Then find a suitable excuse to explain to your boss why that task needs to be handled first, or any other reason (make up an excuse to give your boss an out): lol 2. This one. . . . It’s necessary to check in advance whether this buyer has cash to pay. . . . Either pay first and get the goods later – that’s fair. How many points can I get for answering like this? lol If the other party really doesn’t want to pay, then it can’t be resolved just by talking; no matter what about attractiveness or credibility, “Do you think I’m an idiot? I just won’t pay!” ”:Victory: :lol At times, unconventional methods are needed – such as bribing the other party; if that doesn’t work, one can turn to \"professionals who collect debts\" (I really should join the criminal world). Although bribery can’t solve problems, the ultimate solution to all conflicts between countries is war. Of course, we’re all civilized people; let’s meet in court then. Last edited by wl0302 on 2009-4-3 09:41.]
Since it’s an interview, I’ll consider the matter; if it’s possible to complete everything within the specified time, I’ll do it all at the same time； If that doesn’t work, explain to your supervisor and boss the priorities you have determined after careful consideration, and ask them for guidance. 2. Maintain regular communication with buyers to understand the real reasons for delayed payments, take appropriate actions to recover the payment as soon as possible, and keep relevant supervisors informed of the progress.
One thing in front, another behind. Do both of them behind! :lol
1. I will use my own experience to determine the priority between Task A and Task B, decide which one to do first, and then explain to the relevant party (boss or supervisor) the reasons for that decision. 2. I will communicate with the buyer in a timely manner to understand the real reason for the delay in payment, and offer them some suggestions that could benefit their business in order to gain their trust. Then I will explain to them how important this payment is to me, so that they feel embarrassed to keep delaying it. This post was last edited by fanxh on 2009-4-2 10:40]
Top top top top top top: lol :)
1. I will also talk to my supervisor first before making a decision. 2. The payment process should be guaranteed by a contract; one must follow the legal procedures first, and if that doesn’t work, other options will have to be considered……
1. Those who have a good relationship with their supervisors should let them make the decision; in other words, they should pass the responsibility on to their direct managers. But personally, I think it’s better to have the supervisor make the decision first, and then the boss. 2. The key is to be polite; you can’t offend the customer. Make three calls a day, speak in a courteous manner, so that they can comfortably get their money back.
1. When both the boss and managers are present, ask which task should be done first to reach a consensus. 2. Maintain good relations with clients and explain that this account is very important.
1. Improve communication! 2. Pay attention to building a good relationship with clients!
When the boss is around, report to the supervisor in front of the boss; you need to prioritize the boss’s needs first
1. Manage the relationship with superior managers and bosses. Answer: Explain to the boss that you have just received a task from your supervisor and it is very urgent. “If it’s not that urgent for you, could you wait a few days?” ”“How about I discuss this with my supervisor? ”. 【Avoid offending anyone】 2. Dealing with buyers who send the order but fail to pay on time. Answer: Call and ask, “Has the goods arrived?” Does the product meet your requirements? ”【Show concern first, then talk about money matters】 Finally, ask \"by the way\": \"I haven’t received the payment yet. Did you transfer it to the Industrial and Commercial Bank account or to the China Construction Bank account?\" ”【This sentence is very important】 Remember to give the other party face; assume from the start of the conversation that they will pay on time, as they will surely find a way to maintain this \"reputation\".
The second question on floor 15 makes use of the Law of Attraction. Let me tell you a story: to get from our office to a certain place by taxi, most drivers are unwilling to go there. I found that the first sentence is very important. Scenario 1: Open the car door and ask, “Going to XXX?” ”The majority of the answers were “no”. 【I’ve done the statistics】 Scenario 2: Stay silent first, get in the car, close the door, and then say, “Go to XXX!” – in this case, the number of times one is refused service decreases significantly.
The law of attraction upstairs is quite interesting, but I don’t know how it relates to the answer. I hope it can be answered?
1 If possible, try to complete it all within the specified time； If that doesn’t work, explain to your supervisor and boss the priorities you have determined after careful consideration, and ask them for guidance. 2. Maintain regular communication with buyers to understand the real reasons for delayed payments, take appropriate actions to recover the payment as soon as possible, and keep relevant supervisors informed of the progress.
“The Law of Attraction”: If you believe that the other person won’t default, then they won’t default； The same is true in reverse. The two stories are connected: if you think the driver won’t refuse to pick you up, then he won’t refuse. Alright, give me the wealth quickly! Hehe.