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1. The philosophy in the face of problems and difficulties is: not to avoid them, not to delay, not to complain, but to face them bravely and solve them； 2. The philosophy in the face of past mistakes is to acknowledge them, learn from them, and serve as a warning to others ； 3. Keep doing the right thing; don’t change just because of pressure or temptation ； 4. Before doing something, think about whether to adopt a culture of \"not seeking shortcuts\" or a culture of \"avoiding losses\" ； One should guide their actions with the principle of not seeking unfair advantages, but at the same time not sacrificing one’s own rights ； 5. The philosophy in the face of injustice and misfortune is: stay calm first ； Then it was calm again ； 6. One of the principles for dealing with customers is to provide the best possible service to them, within the limits permitted by company policy ； The client’s growth is my own success ； 7. The second principle in dealing with customers is: first be friends, then customers, and then family members. 8. In the face of criticism and suggestions about oneself: accept them calmly and think carefully about them, then make selective improvements gradually ； 9. When faced with praise and compliments for oneself: First, express gratitude, and then avoid being ostentatious or becoming complacent ； 10. Be strict with yourself; don’t change your own behavior just because of others’ wrong actions. 11. Self-discipline: delay gratification, take responsibility, respect facts, and maintain balance. 12. Be eager to learn, give your best effort, stay optimistic and smiling, and maintain a calm mindset. 13. Principles for dealing with friends: be willing to suffer losses first, be sincere, and avoid being selfish. 14. Regarding insights and understandings: learn to share them with others. 15. As for salary: you can discuss it with your superiors, but pay attention to the techniques and methods used. 16. For anything, learn to put yourself in others’ shoes. 17. Strive so that the family can live together. 18. Follow your own principles; if you feel they are incorrect, you can establish new ones ； If it has not been revised, then there must be no reason to follow it.