What qualities should a dispatcher possess?
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Let’s talk about what qualities you think a dispatcher should have
1. Strong comprehensive coordination and communication skills are required； 2. Be familiar with the overall process flow of the company ； 3. In emergency situations, the principles for handling accidents must be clear ； 4. Be decisive and act swiftly when handling matters.
1. Be familiar with the processes of the scheduling systems under one’s responsibility; be able to determine priorities in the event of major accidents, and systematically minimize the damage caused by such accidents. 2. Strong communication skills. They have strong reaction skills and the ability to assess accidents.
The dispatchers and section chiefs mentioned by the original poster might be a bit different; I’ve met some section chiefs for whom, in addition to what was mentioned above, being tall and having a loud voice is also an important requirement.
1. Strong comprehensive coordination and communication skills are required； 2. Be familiar with the overall process flow of the company ； 3. In emergency situations, the principles for handling accidents must be clear ； 4. Be decisive and act swiftly when handling matters. 5. Be proactive and keep in frequent contact with the departments that need coordination