Repeat prompt

2010-06-21View Original

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This post was last edited by Final Fantasy on 2010-8-18 07:02 :dizzy: Dear moderators, I have a question: why do I keep getting notifications that there are new messages, even though I have already replied to them? How can I stop these notifications from appearing repeatedly? I mean, messages that have already been read or dealt with should not be notified about anymore; it’s quite troublesome

Reply #22010-06-21

This is usually caused by slow internet speeds, or by continuing to use the same webpage after reading a message; this problem can occur in such cases. Just re-enter it.

Reply #32010-06-21

I refresh it every time; I forget to do so and after some time it appears again. Why does this keep happening?

Reply #42010-06-21

Clear the short messages or reminders

Reply #52010-06-21

The reminder section can be found in the reminder settings of the Personal Center

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