Thoughts triggered by one of my unanswered requests for help being deleted?

For posts that receive no replies, the only thing to do is to increase their visibility, so that more people can see them and more people can participate in technical discussions. After the upgrade, one can only hope that many Haoyou will offer help. There isn’t really any good solution then.

Reply to 1# Niuniu: Which moderator has such audacity as to dare delete posts from the premium section? So full of personality! Please sign a autograph so I can meet you; I consider you an idol! Hehe, let’s talk about something practical. For the unanswered requests for help, I think the reasons are as follows: 1. The knowledge involved in the requests is either too specialized or too difficult, beyond the capabilities of ordinary netizens. After all, in the real world, experts might not necessarily see such posts. 2. The title of a request post should not fail to accurately reflect the issue, nor should it fail to arouse readers’ interest in reading the post. 3. Posts made in relatively popular sections were pushed to the second page just a few hours after being posted, and it turned out that not many people bother to check the second page each time. 4. The request is expressed in too simple terms, consisting of just one sentence and a question mark. It leaves one unable to answer. And for such problems, only by the administrators and the users themselves improving can they be properly and reasonably resolved. 1. The moderators regularly move up individual unanswered request posts, but it can be difficult to determine when to do this, as there are often many such posts. If they were moved up every day, it would result in many new posts being pushed down. 2. It is hoped that Haiyou will use language in their request posts that is more closely related to the content of the request. More detailed. Also, if a request for help is urgent or goes unanswered for too long, it would be helpful to contact the moderators via in-site messaging so that they can help improve it or highlight it, etc. 3. A platform can be provided for Haiyou to post posts that receive little attention, with moderators offering rewards for them. For example, if the time limit is set at 1 week and no one responds, a reward may be offered to find an answer, depending on the nature of the post. I’ve seen this approach being used in several forums. But Haiyou’s inertia is also a problem; I posted about such a platform in the engineering section a very long time ago, and it was only with the support of friends that I received a reply. Does this mean that a large proportion of request posts are actually from people who don’t really care about the outcome? 4. We once tried sending Haiyou’s request for help to several of our technical discussants for a solution, but the results were not very good. After all, there are specialized fields of expertise; not all those who discuss technology know everything, and the experts we know are extremely few!

Generally, it’s because there are too many posts, which causes them to end up on the second page. Or further back. Regarding such posts, both moderators and members should be proactive; moderators should do their best to prevent posts from dropping in rank too quickly. Perform the sinking operation on posts that have been resolved. Sea friends have also actively organized their own posts together. Get a link or something. Or the moderators could organize the entire activity: if a member has 10 posts that haven’t been resolved, they can sort them out and post them themselves. Relying only on moderators isn’t enough, and doing without them isn’t either. Let’s all work together.

This situation is quite common; due to the lack of responses over time, even if the moderators don’t delete such posts, they still end up at the bottom, so it doesn’t really make much sense. In such cases, the original poster can be generous and spend some money by posting in the bounty section – it’s highly welcome, haha!

The topic of the upgraded version of Niuniu is indeed worth considering by everyone; I’ve also reflected on my own behavior – I’ve deleted some request posts as well. I think that posting requests for help that aren’t very meaningful – such as those related to things that are clearly common sense or part of standard procedures – is a form of spamming or intentional posting of irrelevant content. Occasional instances of this can be considered normal, but if someone keeps posting such requests in large numbers, it’s clear that they are engaging in spamming. Last year, there were such people in the chlor-alkali area; they wouldn’t allow anyone to intervene, they insulted me and threatened me, so I simply banned them from posting. Generally speaking, students in lower grades tend to make such basic mistakes; I first send text messages as a reminder, and if they don’t pay attention, I give warnings until more drastic measures are taken. Old members, generally, do not post spam or meaningless posts. Therefore, judgment is very important; moderators must make careful decisions. The request posted by moderator Niuniu received no replies. I don’t know in which section it was posted or what form the post took; since no one responded, it’s just as moderator Benben said – perhaps each person has their own area of expertise, and they are unable to answer. If you find that it has been deleted, you can contact the moderator or the admin to have it restored; it might have been an accidental action! It’s better for everyone to remain friendly and communicate more.

There has to be a reason for deleting posts; deleting them without any reason is simply unprofessional. Some of the questions asked in request-for-help posts are indeed quite basic; there are many related discussions on the forum for such questions, and it’s easy to find answers. Posts of this kind should be deleted outright. As for more challenging request-for-help posts, it’s normal for there to be no replies. Whenever I see such posts, I usually give them appropriate priority. However, for some help requests that remain unanswered for a long time, they do consume certain resources. Could there be rules established to move such requests, which have gone unanswered for a certain period, to a specific area for centralized management, or to delete them directly?

This post was last edited and replied to by BenbenXuan on 2010-7-7 at 12:54. Reply 7# jia717: I agree with your approach of removing posts that are just meant to get replies, but I don’t agree with the idea of deleting such posts if no one replies within a certain period of time, in order to save forum resources. Haichuan is after all the number one chemical industry forum. If posting posts on it proves too difficult for users, and those posts are deleted as a result, it would be a shame to lose our status as the best in this field. Will Kaichuan end up in an ordinary place like that? Hehe, maybe I went a bit too far; please don’t take it personally. (I have to be careful with what I say now, for fear that others will think I’m being argumentative.) You’re right – the idea of creating a platform for posting requests that go unanswered is certainly worth considering by the administrators and putting into practice. Just like in our standard sections, first move those posts to the technical section, and then offer rewards for those who can provide answers. Also, I have a small suggestion for the Super Edition of Niuniu: since everyone is so active in participating in your discussions, it would be nice if you did something to show appreciation. Haha. Looking at those who reply, most of them are assistants; from now on, Niu Niu’s posts will be called “Posts for Assistant Replies”.

If Boss Niu doesn’t show up and do something, I’m afraid Bubu the moderator will end up running around naked! Hurry up and give moderator Benben 10,000 wealth points, amen!

I’ve been keeping an eye on everyone’s replies, hehe!

It is recommended not to delete help posts within a week, but if such posts have been there for some time, for example over a month, they can be deleted accordingly. However, deleting them at that point seems to serve little purpose in cleaning up the forum, as those posts are likely already far down on the page listings. So, in my opinion, those who haven’t received any responses recently should take the opportunity to improve their posts.