Some suggestions for Hai Chuan (the part about addressing requests in real time is worth considering-------Benzben Xuan)
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This post was last edited by Benbenxuan on 2010-10-3 at 11:29. I’ve been on Haichuan for just a month, and I think this forum is great – it provides opportunities for technical exchanges and help in solving problems. However, I do have one small suggestion: there’s no platform where issues can be resolved quickly and face-to-face. The QQ groups are already full, and for some problems that need to be solved right away, that’s not possible due to the long delay. Newcomers encounter many problems when they first start; they don’t know who to turn to to resolve them immediately. I think it would be better to create a QQ group for beginners. I wish for the HaiChuan Forum to grow ever more prosperous, enabling more friends to utilize their expertise there.
The poster’s post raises an issue that hinders the further development of the forum, namely the need for \"real-time\" resolution of requests. There are many request posts on our forum that are actually urgent, but our response time is often not satisfactory; in some cases, issues take a whole year to be resolved, which is not in line with the nature of our forum, which is focused on technical discussions. How can this problem be solved? I don’t think it’s a good idea, as suggested by the original poster, to create a QQ platform; we shouldn’t rely on others’ tools to arm ourselves. Could we consider creating a real-time discussion forum? The rules state that posts can only exist for a certain period of time, and they are removed or deleted once that time expires. To encourage Haiyous to join Haichuan, the first step is to enter this area for discussions.
I think it’s feasible – posts in the real-time discussion area should be kept for only one day. Those who post here to help solve problems will be rewarded generously by the moderators, especially for posts that require high technical expertise
But how does the enhanced version of Benben consider issues from different specialties in its real-time discussion forum? If specialties are not considered, the results are likely to be poor.
The moderators upstairs have all made very valid points; then let’s find a way to create a discussion forum. This way, more people will be able to join, and HaiChuan will be able to serve its members more effectively, which also demonstrates HaiChuan’s efficiency in handling matters. I hope that every member will have the spirit of \"everyone helps me, and I help everyone,\" and contribute their part to HaiChuan.
Finally, someone raised a question. I sought emergency help, but to no avail. 1. Agree to Benben Xuan Chao’s proposal to establish a “real-time discussion area”” ； 2. The number of days posts can be retained is subject to approval by management ； 3. The “Real-time Discussion Area” is also divided into sections, but not too finely ； 4. Heavy rewards for “significant posts” in the “Real-time Discussion Area” ； 5. Strict controls are applied to the “Real-time Discussion Area,” with high standards required for post quality ；
The beginner’s Q&A section and the premium response section for existing members can be combined.
Creating real-time discussion forums with sub-categories by specialty seems feasible to me! ! ! :victory:
Reply to 3# chen-jun-1024: One day? The time frame is too short. I suggest considering ten days – after all, those with strong technical skills don’t necessarily have time to be online every day. Usually, they might log in once a week, so ten days would probably be better
Reply to 9# pengshijun1975: For a voluntary technical forum like this, there is still a long way to go before these problems can be resolved! The actual controllers of the forum do need to find good ways to address the issue of insufficient human resources, but it’s still worth offering active support!
Reply to 2# Benbenxuan: Regarding real-time discussions, I think if we divide things into more sub-groups and specialties, the scope will become much larger. Here’s my opinion: Keep the existing layout unchanged, and add a “Urgent” category when new topics are posted. For posts marked as “Urgent”, the system should automatically display them in a highlighted, flashing format and temporarily place them at the top for several days. If the issue is resolved or remains unresolved after a few days, the topic is immediately converted to a regular topic. When such topics are posted, the system automatically deducts a certain amount of wealth from the poster. The reward for the reply is determined by the moderator. The moderators focus on regulating posts of such practical significance. I can imagine that if moderators’ daily work always involves \"reviewing\" and giving points, it would get quite boring over time; anyone would get tired of it.