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Daily Question on March 15: How would you handle conflicts between the analysis lab and the workshop?

2010-10-10View Original

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The last edit to this post was made by zbx on 2011-3-14 at 23:04. I would like to ask fellow sailors: how do you handle such problems? For example, what do you do when the analysis results are inaccurate?
Reply #22010-09-24
This post was last edited by Egret Shoal on 2010-9-24 at 15:03 to communicate with the workshop and solve the problem together. First, focus on your own work; keep abreast of production developments and changes in samples, and adjust the analysis procedures as appropriate according to changing conditions ; If the workshop is trying to shirk responsibility or deliberately make things difficult, feel free to give them a 123 ; Otherwise, it will be difficult to carry out work in the future.
Reply #32010-09-24
If the analysis results are inaccurate, the analysis department must first set strict standards for itself and ensure that its data is of high quality; only in this way will it have sufficient confidence to argue when there are discrepancies between the analysis results and those from the production floor; But this contradiction will persist for a long time; it is something that cannot be avoided. Try to ensure that both parties are fairly satisfied with such matters.
Reply #42010-09-24
Our production workshop isn’t completely unreasonable either. By discussing the problem together and sharing our ideas, the issue might be solved easily.
Reply #52010-09-24
It’s no big deal; it’s just work. Any issue at work can be resolved through discussion, and once the problems are solved, everyone will improve a lot.
Reply #62010-09-24
In my opinion, the key to this issue is communication; if that doesn’t work, more samples should be tested in the workshop. Only in this way can the authority of the analysis laboratory be established. But the important thing is that your subordinates need to perform well
Reply #72010-09-25
The analysis department functions as an auxiliary workshop, and in some companies it is generally considered to be of a lower status than the main workshops. But customers and managers look at data, so the workshop cannot do without the analysis department, even though quality is not determined through analysis. In our company, whenever there are problems in the workshop, the blame is often shifted to the analysis process, with claims that a certain step wasn’t monitored properly. But I’m used to such attempts at shifting responsibility; it really worries me, because the performance bonuses for the workshop depend on the data I analyze. Hehehe~~ As for this contradiction, there are really too many factors to take into account in order to resolve it. By addressing each factor one by one, and ensuring that both the analysis department and the workshop prioritize the company’s interests, there will be fewer disputes. But aren’t we all mortals? How many people in a company are willing to dedicate themselves?
Reply #82010-09-25
If the analysis results are inaccurate, another sample should be taken; sometimes the workshop needs to conduct some comparative analyses. Or for more critical hot work analyses, 2 confirmations are required.
Reply #92010-09-25
First, one must be accurate oneself to be able to persuade others:victory: Wish the original poster success
Reply #102010-09-25
It seems we’re getting along better. There are three stages of testing for the final product; it is considered Unqualified only if all three test results come back negative. In the workshop, people usually first look for problems in their own process control, and rarely bother the laboratory

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