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Why are the warranty periods for mainstream heavy trucks in the market different nowadays, with some being longer and others shorter? Why is that?
There is still a significant gap between domestic heavy trucks and those from Europe in terms of quality and service standards, but who can afford Mercedes trucks for hauling goods?
The longer the warranty period, the higher the costs for the manufacturer; obviously, if the quality of the cars is not up to standard, the manufacturer prefers a shorter warranty period
The maximum warranty period for Ouman CTX is 36 months, while it is 24 months for Dongfeng; other manufacturers offer a warranty period of 12 months
The longer the warranty period, the more money users save on maintenance costs, and similarly, the more money the manufacturer has to spend
It seems that CTX currently has the longest warranty period
Good quality in heavy trucks and the ability to make money are what truly matter
Good quality in heavy trucks and the ability to make money are what truly matter
The warranty period is a positive indicator of the manufacturer’s confidence in its products; the longer the warranty period, the greater the warranty responsibilities assumed by the manufacturer
In fact, it still comes down to the quality of the vehicle; if the vehicle is of good quality, it won’t break down even with a long warranty period. That’s why manufacturers set such long warranty periods. If vehicles of poor quality kept needing repairs, manufacturers would go bankrupt.
The warranty period for domestic heavy trucks is generally 12–18 months