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In fact, due to differences in family background, education level, interests, and attitudes, the people we meet come in a wide variety of shapes and styles. If you understand what type of person the other person is, and act accordingly by adapting your approach to the situation, communication will be much easier. Smithtag, a professor of public relations at Harvard University, has summarized the various types of people one can encounter: The selfless good people: Such people are often overlooked because they are truly the kindest people in the world. They won’t do anything to harm you, so you might also ignore them or not take them seriously. If that’s the case, you’re wrong; in fact, they are the friends with whom you can truly get along. The claim that there is no friendship in the office loses its meaning only among these people. The stubborn type: Such people generally have outdated ideas and conservative ways of thinking, but they firmly reject any external suggestions or opinions; they are obstinate and self-righteous. When dealing with such people, it’s difficult to persuade them just by relying on your eloquent words. You might as well get straight to the point, listing in detail some of the wrong practices he has in his work and life, and then, by referring to the problems that need to be solved right now, reminding him of the serious consequences that will arise. In this way, even if he resists you in person, his mind begins to waver, and he starts to doubt the correctness of his own decision. At this point, you take the opportunity to present your own views, appealing to his emotions as well as reasoning with him, and then the likelihood that he will accept them increases significantly. Arrogant and rude type: Such people are usually self-centered and conceited, often adopting a domineering and superior attitude, and lack self-awareness. When dealing with or working with such people, never be overly submissive, nor should you respond to arrogance with arrogance; simply get to the point and convey the matters that need to be communicated in a concise manner. If you ask him to do something, that’s another matter. Expressionless type: With such people, even if you greet them politely, they will not respond in kind. In psychology, this is called lack of expression. A lack of expression does not mean he has no feelings of joy, anger, sorrow, or happiness. It’s just that such people suppress it and don’t show it. So, with such people, there’s no need to get angry; just keep saying what you want to say. When the right moment comes, they will naturally use words to express their emotions. Retained type: Such people are generally introverted and not good at social interaction or speaking. But that doesn’t mean he has nothing to say. When spending time with him, you need to slow down the pace of conversation and explore more topics. Once the topic turns to something he is good at or interested in, he immediately \"thaws up\" and starts talking to you non-stop. Egoistic type: Such people generally lack care and feel quite lonely. He always puts himself and his own interests first. If you ask him to do something that is detrimental to him, it will be difficult for you to communicate with him. When dealing with such people, you must pay attention to them on a spiritual level, allowing them to feel the warmth and value of emotions. Laid-back lifestyle type: Such people lack ideals and a drive to improve themselves; they are lazy in their daily lives and lack ** at work. When dealing with such people, you can only arouse their fighting spirit by provoking them. The reserved type: Such people have a very strong sense of self-defense. Afraid that you might uncover the secrets in his heart; in fact, this is a sign of great inferiority. If you want to understand his character and mindset, you might as well sit down with him and drink a few drinks together, so that he’ll reveal the truth when drunk. Slow-paced type: Such people generally think slowly and react sluggishly. It’s fine to be friends with him, but working with him makes him an unsuitable partner. Impulsive decision-makers: Such people seem quick to react at first glance; they often make decisions suddenly at the climax of negotiations, lack long-term planning, and are prone to making wrong judgments. The best way to deal with him is to constantly pour cold water on him, keeping him sharp-minded, and avoiding making hasty decisions based on emotions. Severely confused type: Such people exhibit tendencies toward schizophrenia; they have difficulty concentrating when doing tasks, poor memory, and limited comprehension skills. Such people, just like those who are slow to act, are not ideal collaborators. But when it comes to making friends, such people are very popular. It seems casual and generous. Housewife type: This category refers not only to women, but some men are also quite \"housewife-like\". Such people, as soon as they arrive at the office for work, tell everyone there in detail everything that happened at home from last night until this morning. If there really is nothing to say, I’ll just repeat to you the TV drama from last night. There’s nothing related to the office that they don’t know about; they talk about everything from the Zhang family to the Li family, and while they’re working, their mouths keep talking as well. When there are perks or something like that, they will do their best to get the best ones for themselves. Such people are annoying; when you’re in a bad mood, hearing them buzzing in your ear can make you want to curse at them just to relieve your frustration. But you must not get angry; with such people, it’s best to pay them less attention – just act as if you don’t hear what they say. Such people are unlikely to speak ill of you at critical moments; in fact, they might even say good things about you, as they are more compassionate. Gossiper type: This type of person is fundamentally different from the previous type. They probably don’t want their mouths to stay idle either. But instead, they inquire about the private matters of those around them and enjoy spreading rumors in an attempt to gain something from it. Moreover, in their minds, no one is a match for them (except their bosses), yet they themselves have no real strengths. Such people make you hate them, but they’re not scary. So, you don’t need to treat it as a major threat or argue with them. As long as what they say doesn’t constitute slander, what harm can it do to you? The type that bullies newcomers: In fact, everyone of us has some degree of this kind of mindset. They treat new arrivals, regardless of gender or age, by ignoring them for a considerable length of time, ordering them to do this and that – all trivial tasks. Such people aren’t truly bad; at most, they are low-quality \"commoners\". As long as they don’t go too far, I suggest you tolerate them. After some time, they will naturally accept you. However, if you’re not willing to endure it, or don’t have that much patience, you might as well seize the opportunity to fight back against them once or twice. Such people are usually those who bully the weak and fear the strong; as long as you fight back, they will most likely not dare to do anything to you anymore, and they will quickly turn their attention to the next newcomer. The eccentric type: Such people are usually born that way, with a strong genetic component at play; however, they are not opportunistic and do not wish to compromise their principles by associating with others. You might inexplicably end up in conflict with them, but don’t hold a grudge against them. Generally, they just let things go once they’ve passed and will treat you as before; so, don’t try to change them in any way, and of course, they also don’t want to change you.