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Our factory ordered a Fisher valve, but the delivery note did not include a certificate of conformity nor any instructions. If there is a serial number on the valve body, how can this serial number be used to determine whether the valve is authentic or not?
We were informed that the serial number couldn’t be found on Emerson Fisher’s official website; it could only be obtained by contacting their sales staff. Isn’t this simply a way to deceive people? How can there be valves leaving the factory without a certificate of conformity or instructions?
It’s probably counterfeit; domestic valves also need to come with certificates of conformity and warranty documents when they leave the factory
I felt something was wrong, so I came to ask the experts here – has anyone used Fisher valves or knows how to find information about them?
Was it a middleman or Shanghai who did business with you? If it was made in Shanghai, it’s probably from some factory in Tianjin; I’ll get it for you after going through the free trade zone. There used to be a domestic general agent for Fisher in Shanghai, a Ms. Ai who really scammed me and made me cry. When I asked later, I found out that Ms. Ai resigned after completing the last order, and that’s when the after-sales support issues started. . . I’ll stop talking; it’s all tears
I’m from the department in charge of making the declarations. Our company purchases goods through an intermediary in Anhui; it’s said that the purchases are handled by an agent in Shanghai. However, according to me, the shipping boxes are declared at Wuqing District in Tianjin. Inside the boxes there is only a valve, with no certificate of conformity or instructions available. When I asked for a certificate of conformity, I was given instead a tax payment certificate stamped by the general agent in Shanghai. Ugh. . . . This is probably the situation you’re referring to
Which is more troublesome? If your contract stipulates that the product must be imported in its original condition, you can ask them to provide a customs declaration document as proof. If that’s not possible, you can return it. If the user says it can’t be used, will the person who made the purchase refuse to listen?
Purchasing is under our big boss. . You know, at the very least, the valves should come with certificates of compliance, and the required leakage level should be met, right? . . It’s tricky
This post was last edited by shiwendong on 2016-6-3 00:36. If you have indeed purchased valves imported from abroad, they will not come with a certificate of conformity; however, the valves are equipped with a nameplate (series number). If proof is needed, you can ask for an origin certificate (**official**) and a customs declaration form – these two documents can prove that the valves were imported from abroad (even if they were manufactured in China and then shipped back through another port). Furthermore, there are only two types of valves produced abroad: those that are qualified and those that are not. Most of those that leave the factory are qualified; in China, the certification system is nothing but a form of self-deception. They said upstairs that there is a certificate of conformity.;P;P;P If he can provide one for you that is just like the one for domestic products. 99% of them are outright counterfeit products: lol:lol. Well-known imported brand valves are already available through official distributors in China, so why go through agents? (I won’t go into details here; you get it :) ) ;P
What was said earlier upstairs regarding certificates of conformity is correct; only China in the whole world has such certificates. But what’s said later is a bit problematic; many foreign brands do not sell directly to end customers, as they have to go through authorized dealers. After all, it is the dealers who serve as their most loyal customers and ensure their profits, and there’s nothing that can be done about that. Of course, unless you purchase a certain volume each year, they will prefer to deal directly rather than offend the distributors.