Quality Section [One Question per Week] Date: October 17 – October 22

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This post was last edited by yzhang2010 on 2011-10-17 at 13:24. Please hide your replies. . . . . . . . . . . . 1. The quality inspection phase is a type of quality management that focuses on oversight after things have happened, and therefore it is not an active form of quality management. ( ) 2. Dr. Deming from the United States was the first to propose the concept of total quality management. ( ) 3. Juran’s trilogy of quality management is a logical process composed of three interrelated stages: quality planning, quality control, and quality improvement. ( ) 4. Total Quality Management emphasizes \"starting with identifying customer needs and ending with meeting those needs,\" where the customers refer to the external end-users. ( ) 5. Quality planning defines the objectives that quality management aims to achieve as well as the methods for achieving those objectives; it is the premise and foundation of quality management. ( )