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There was an installation error with Aspen V8.8; please advise on what to do to resolve it Thank you.

2017-09-26View Original

Thread Content

As the title suggests, there was an error during the installation of Aspen V8.8. I followed the installation steps carefully; importing the license using WlmAdmin worked without any problems, and I received the correct 737 message. The software installation proceeded smoothly as well. However, after installation, when I tried to open the software, I got an error indicating that the license and version were incompatible. I hope experts can provide some guidance. I’m also running it in administrator mode, and I’ve re-imported the license after restarting, but it still doesn’t work. Thank you to all the experts; I’m seeking some guidance. Thank you so much.
Reply #22017-09-28
It has been resolved; it’s not a license issue. The problem was caused by the differences in the installation process of PIMS compared to ASPEN PLUS
Reply #32017-10-07
Can’t Hai Chuan ask about solving problems? . . . .

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