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An error occurs when running Aspen. How can I resolve it?

2018-01-03View Original

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Help, please those who know can give a hand, thanks.
Reply #22018-01-03
Image upload is not possible. The description is as follows: An unexpected error has occurred; an error log has been generated at: C:\program Data\Aspen Tech\Aspen plus v 8.4\aspen plus \aspen plus -exception dump-wed-jan-03-00-25-36-2018-dmp
Reply #32018-01-04
Haven’t encountered this issue yet; looking forward to expert answers!
Reply #42018-03-12
I had the same problem, and it was solved by accident. First, the LIC file needs to be opened with administrative privileges before it can be copied. Then, find the ASPEN folder/ASPEN PLUS/SET VERSION program in the Start menu, open it, run it, and if it shows a success message, that’s it. Once Aspen is reopened, everything will be normal
Reply #52019-02-23
But new problems have arisen; please help
Reply #62022-08-16
I’ve encountered the same problem recently as well. The software is legitimate; find the ASPEN folder/ASPEN PLUS/SET VERSION program in the Start menu, open it in administrator mode, and run it – if it shows a success message, then everything is fine
Reply #72022-08-21
The post seems too complicated; there’s too much clutter on the page

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