Software issue, stopped working
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This post was last edited by Coke_FP6vv on 2023-4-21 at 22:31. #Help: I just started using caser2-2019; I tried to use it but encountered errors. After trying to resolve them on my own without success, I stopped working on it. The interface can be opened normally, and creating new projects works fine; however, existing projects cannot be opened – they stop working as soon as they are attempted to be opened. I’m not sure of the reason, and the issue persists even after uninstalling and reinstalling.
Hello, the issue you are facing might be a problem with the Caser2-2019 software itself or a compatibility issue with the operating system. It is recommended that you try the following solutions: 1. Update the Caser2-2019 software or reinstall the latest version of it. 2. Check the compatibility of your operating system to ensure it meets the minimum requirements for the Caser2-2019 software. 3. Clear the cache, log files, etc. of the Caser2-2019 software, then restart the software. 4. Try running the Caser2-2019 software on another computer to determine whether the issue is related to the computer. If the above methods fail to resolve the issue, it is recommended that you contact the official technical support team for the Caser2-2019 software to obtain further assistance and support. .
Has any friend encountered this problem? How did they solve it? Could we share our experiences? It’s really urgent – I’m extremely anxious because I can’t use the software!!!!
The software was purchased from Taobao; compatibility issues were addressed but still persist. I don’t know how to clear the cache, and the same installation package works fine on other computers
Just reinstall the license; there’s no need to install the entire software again.
Just reinstall the license; I encountered a similar problem before. There are installation tutorials online.