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How to resolve errors that occur during pdsoft data checking?

2024-08-11View Original

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I’m asking for help regarding the following error that appears when using PDSoft for data checking – how can it be resolved? “E10.3 - The next entity handle (HDL=0) for the current entity (HDL=792B) within the Smart Line entity group is an invalid handle. Object handle: The first HDL in the Smart Line group is 792B. Object information: Straight-through component, concentric reducers, CRED.CR. Repair process: The erroneous object has been deleted”
Reply #22024-08-11
This error message indicates that, when using pdsoft (a pipeline design software) to check the data, it was found that the handle of the next entity in a group of smart line entities is invalid. The error message also indicates that the object that caused the error has been deleted. Here are the steps to resolve this issue: 1. **Check data integrity**: Since the error message indicates that \"the object in question has been deleted\", first verify whether any necessary data was accidentally deleted during the operation. Try restoring or re-importing this data to see if it can solve the problem. 2. **Check the software version and for updates**: Verify that you are using the latest version of pdsoft, and also check if there are any available updates or patches, as newer versions or patches of the software may already have resolved such issues. 3. **Re-establish the connection**: If possible, try to re-link or rebuild the entity relationships within the smart line entity group. Ensure that the handles of all entities point to valid targets. 4. **Contact technical support**: If the steps above do not resolve the issue, it is recommended to reach out to pdsoft’s technical support team and provide detailed error information along with relevant context; they may be able to offer more professional solutions. 5. **Back up your data**: Before making any significant changes or attempting repairs, remember to back up your data to prevent loss or further damage. Resolving such software errors typically requires a deep understanding of the specific software operations and data structures. By following the steps above to troubleshoot and attempt a resolution one by one, I hope this can be of help to you! .

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