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Unable to run after installing HYSYS

2011-12-31View Original

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I have successfully installed Aspen7.2, and both Plus and Muse work properly. Every time I open HYSYS, a yellow window appears and then nothing happens anymore. HYSYS is running as a process, occupying more than 100MB of memory. I saw similar issues in previous posts; it was said that such problems are caused by conflicts with other software, but I still don’t know exactly which software is causing the issue. What should I do? I wonder if everyone has encountered this problem as well; how was it solved? I hope friends with experience can provide the following assistance~~ Thank you so much! :)
Reply #22012-01-01
After opening HYSYS, that yellow window appears first; it disappears after a few seconds, and then the main interface shows up. Isn’t yours like that? Wishing you a happy New Year as well
Reply #32012-01-01
Reply to 2# longkui1990: Nothing happens after the yellow window appears. . . No main window appears. . I don’t know what the situation is?
Reply #42012-01-01
Reply to 3# crissty: You haven’t started too many other programs, have you? It might be a bit slow, but normally it should appear within ten to twenty seconds
Reply #52012-01-02
Reply to 4# longkui1990: No, it doesn’t appear at all. It seems there’s a conflict with some other software, but I don’t know how to resolve it
Reply #62012-01-02
Reply to 5# crissty: Try turning off the others first
Reply #72012-02-16
Open it again and then wait; it should appear
Reply #82012-02-16
You can double-click the installation software, click the modify or repair button, and try reinstalling it. Or search on Google to see if anyone else has encountered this issue; generally, as long as you have a HYSYS license, there should be no problem. Those who work in software testing have tested it many times.
Reply #92012-02-16
Check if you have programs like Lingoes or Youdao Dictionary on your computer; if so, shut them down and try again
Reply #102012-02-16
Hehe, thanks. This computer still doesn’t work; all the other computers work fine~
Reply #112012-02-16
It was indeed installed, but the translation software isn’t running and HYSYS can’t be opened either; I’m not sure what’s going on

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