What are the functions of the functional departments? How to do functional management well?
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Every company has multiple functional departments. For example, departments such as safety, equipment or apparatus, engineering, human resources, quality, and production all have different focuses in terms of management. However, in my opinion, functional departments are not only responsible for management and evaluation but also for providing services and guidance. However, in many companies, to save effort, the functional departments replace management with evaluation, as well as replacing support and guidance with it. It’s difficult to know where to start with the specific tasks in the workshops below, and it’s hard to identify what’s important; there are many tasks that are chaotic, miscellaneous, and numerous, but they aren’t the key priorities. People ask, how should work be carried out in such a situation? How can functional departments achieve a balance between management and service?
That makes sense; these days every department wants to conduct evaluations, and no one explains how to do it – they just say it was done wrong. As for the specific steps, ask your department head; it’s not my responsibility. ;P
It can only be said to be a matter of mindset among the functional departments; therefore, I believe that people from these departments should be promoted from the grassroots workshops so that they can understand how to manage things, identify problems, and at the same time keep the workshops running properly. However, in reality, functional departments often become disconnected from the ground level – they focus only on evaluation, and that’s where problems arise. I’m not sure about your company, but in our case, the pace at which people from functional departments are promoted is very slow, as they are almost all moving away from the front line~~