The assessment that bothers me so much. Everyone, take a look – is this really the way management should work?
Thread Content
Let me explain what happened: I didn’t go to work yesterday due to some matters. Around 9 o’clock, my subordinates reported that there were improper operations at the first workshop, which caused the water ring vacuum pump to draw out a large amount of material. Since this material was corrosive and contained crystalline particles, it could damage the equipment. As I wasn’t at work, I assigned other managers to go to the site to investigate and informed the equipment management department to do the same. Here’s the frustrating part: When I went to work today, many people called me, saying that the equipment department had issued a evaluation report. I looked at the first line of the report and was surprised—why would I need to look at the first line? When I saw what was written there, I couldn’t believe it was an evaluation report issued by the management department. The first line read: “At 9:46 a.m. on June 10th, XXX (from my workshop) called our department and reported that there was a large amount of material in the circulation water tank of the water ring vacuum pump system at XX position, which affected the proper operation of the system. Upon inspection, it was found that crystalline materials had been drawn out by the vacuum pump.” The rest of the report contained general comments. It praised XXX (my workshop) for promptly reporting the improper operations and irregularities at the production site, and offered rewards. Meanwhile, XXX (the workshop responsible for using the equipment) was criticized for its improper and illegal operations. I also do management work, and I’m not afraid to take responsibility. But for the evaluation department to issue such a report means that someone must have made a complaint; if there are problems, they should address them with the person who reported them. In police investigations, too, it’s usually someone who makes a complaint that leads to an investigation, but I’ve never heard the police mention who made the complaint. So I’m in a bad mood today. What do you think? Am I overthinking things? At least I’ve never encountered such an evaluation before. Is this appropriate?
It’s hard to say; you’ll need to weigh the pros and cons for yourself... If possible, talk to the equipment department so that this doesn’t happen again； If it is your responsibility to inform the equipment department, then everyone will know that the problem lies with the equipment department.
The police are obligated to protect the privacy of whistleblowers, but companies are not. Is there anything wrong with you reporting it? Afraid of offending people?
This notification is inappropriate; it is not necessary to explain the process of discovery – only the results of that discovery need to be stated
We are a repair workshop with only service functions; currently we have few employees, and the skill level of our operators is not as good as it used to be. As a result, there are many faults. We can report any violations within the workshop, but the staff there think that it’s better to resolve issues through internal communication rather than reporting them to the management evaluation department. Besides, if the evaluation department were to conduct assessments in this way, it would lead to situations where the workshop reports on another workshop, and vice versa, with the evaluation department simply responsible for making assessments. The best outcome would be that no one reports anything, because no issues get resolved and everyone ends up being assessed anyway.
Reporting violations is intended to reduce such actions and thus lessen the workload of the maintenance staff. I am in charge of maintenance, and of course I hope there will be fewer maintenance tasks. However, since we don’t have any functions for evaluation or management, it’s up to the workshop to decide whether overtime is needed for equipment maintenance. There are over 500 moving equipment units and around 600 stationary equipment units in one workshop, with only 10 maintenance workers available – so the workload is extremely heavy. If overtime is required for all the equipment, these workers simply won’t be able to handle it all. Therefore, there needs to be a balance between us and the workshop. Reporting to the workshop isn’t meant to evaluate them; rather, it’s necessary for the management department and the workshop to work together to find solutions or prevent such violations from occurring, rather than simply relying on evaluation alone.
It is also understood in this way: if what is being discussed is the process of handling a matter, then there is no problem. But as a form of notification, doing this implies that someone has filed a complaint, and I must conduct an investigation; it has nothing to do with me – you should go talk to the person who filed the complaint. Complaints are meant to resolve issues, not to facilitate evaluations.
Leaders hope that those beneath them are inexperienced, so that they can deal with each one individually and manage more effectively
Then find the balance point! To put it simply, it’s all about that salary – everyone wants to save some effort, especially when they can’t keep up with the workload. Talk to them privately; don’t make things too tense. It’s a trivial matter, something that can be easily taken care of ； It’s important to report such things; you can’t let them get away with their behavior of bullying you day after day. Anyway, it all revolves around work; avoid bringing in personal emotions, and then no one will dare to do anything to you.
This isn’t appropriate, right? It’s sufficient to communicate with the operation workshop; they will then report to the equipment management department
It’s convenient this way for management. No one dares to tell the truth; everything said in person is just polite nonsense. Poor leaders.