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Access to the Hart handheld controller is restricted

2016-03-18View Original

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The two faulty Rosemount pressure transmitters were repaired by the manufacturer; after being installed yesterday, their ranges were adjusted using Hart software. One of them was adjusted successfully, while for the other, access to display settings was restricted after connection. I seek guidance from all the experts out there.
Reply #22016-03-18
What model is it, and is it write-protected? Could you send the text from the image in the hint?
Reply #32016-03-18
It seems there’s a write protection jumper on it; please check the transmitter’s manual in detail
Reply #42016-03-22
There should be jumpers; I encountered this once before, where it was necessary to adjust the jumpers inside the meter.
Reply #52016-03-26
First look at the jumper, then the dd version. It’s possible that the transmitter has been upgraded while your controller version is outdated.
Reply #62016-04-02
Are you using the genuine 375 or 475? Some domestically produced devices may encounter such problems

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