{Weekly Topic} Container Version (10.24-10.30): Share some interesting things that happen around you! !

We have a catalyst feeder manufactured by a valve factory in Shanghai; both units have serious quality issues (still within the warranty period). They were taken offline for maintenance on the 20th of last month, and that was the opportunity to send them back to the factory for repair. Since it coincided with the National Day holiday, the manufacturer said they would ensure delivery by October 10th. There were many phone conversations throughout that time, and last Friday they said the units had been shipped. I then reported this to my senior management (the boss was pressing for the equipment to be put back in use, and the senior managers were also very anxious). On Monday of this week, when I called to ask for the shipping tracking number, their manager hesitated and said the units hadn’t been sent yet, claiming they would be dispatched in the afternoon. This situation continued for several days, and the day before yesterday they said it would take at least another ten days to resolve the issue. I think it’s very irresponsible of them to act in this way. Not to mention the quality of the products, such handling puts me in a difficult position; do I need to resort to legal measures?

Reply to 1# fisky 1: What would you do if a supplier failed to deliver goods within the agreed time frame? Have you ever encountered situations where the delivery date kept being postponed? 2: If you were the supplier, would you sign a contract knowing that you wouldn’t be able to deliver on time? ' p, o0 H, J7 j: T: O* V. a% Actually, this is a common problem: in order to secure a contract, suppliers sometimes dare to sign agreements even when they cannot guarantee the deadline for completion. It is necessary for the client to carefully assess the supplier’s construction capabilities before signing any contract, and if needed, ask them to present a timeline for completion for review by the client. On the other hand, if the deadline is tight, it is best for the client to have a representative on site to personally oversee production. Don’t just keep calling to demand delivery; what you can’t see is not the truth. Only by supervising the production process in person and seeing the products loaded onto the vehicle can you be assured.

This post was last edited by ztr1118 on 2011-10-23 at 21:42. There are usually several reasons why suppliers fail to deliver on time. 1. It is a bid won at a low price, with no profit involved. They will put the product aside and keep delaying it. This often occurs in some small businesses of limited scale. 2. There are too many factory projects, and there isn’t enough time for manufacturing. The factory will give priority to producing projects for key customers and existing clients; delivery times for regular projects will definitely be delayed. 3. The manufacturing difficulty of the project was underestimated, costs exceeded the budget, and there was no reason to request additional funding; as a result, they became slack in their work and pressured the client to increase the price. 4. The customer must provide the manufacturer with a reasonable delivery time. With too little time, quality often declines or delivery is delayed.

This is extremely irresponsible; how can one function without integrity?

Therefore, there should be measures to address this. On-site inspections of customers are necessary, involving investigations into various aspects such as technical capabilities, manufacturing capacity, factory workload, financial management, and quality control. When issuing project tenders, it is necessary to leave a reasonable profit margin for the manufacturers; otherwise, the delivery deadlines are often not met and the product quality is also affected. Sufficient time must be given to the manufacturer, including for design, material ordering, manufacturing, and testing. Additionally, it’s important to leave some buffer time for yourself, so that in the event of a delivery delay, your overall plan remains unaffected.

What a pointless week; it’s my first day at work, and I’m still in the learning phase!

From Monday to Wednesday, Beijing heat exchanger software training – hoping for great results! !

:Shut up: In China, especially for large-scale projects, everyone knows the situation; orders are placed well in advance, and delivery doesn’t necessarily have to be on time. As a customer, of course I want the goods to be prepared in advance so that they can be shipped when needed. I’ll tell them to ship when I require it. For example, here on our end, there are devices that we might not even need until November, yet we ask them to ship them as early as mid-June; only when they’re ready to ship in August do we stop them from doing so. Both sides know exactly what they’re doing.

It’s a logical thought – after all, everyone wants things to be ready and at hand so that they can be used immediately; it’s very convenient. Even if they’re not needed right now, the fact that the equipment isn’t ready still causes concern.