【 Daily Topic】【 Quality Version 20170123】
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Participation reward: 2 Wealth. Correct reward: 9 Wealth. Multiple-choice question: The specific components of Ishikawa’s Total Quality Control (TQC) do not include ( ). A. Quality management in which all departments participate, meaning that employees from all departments of the company learn about and engage in quality management.B. Quality means being free from defects; in other words, it involves avoiding situations such as rework, failures, customer dissatisfaction, and customer complaints.
C. Quality management involving everyone in the company, meaning that managers, directors, department heads, functional staff, team leaders, operators, salespeople, and all other employees are involved in quality management, with this approach also extending to subcontractors, distribution partners, and affiliated companies.
D. Comprehensive quality management, which focuses on quality management while also promoting cost management (profit and price management), quantity management (production volume, sales volume, inventory levels), and delivery time management. Standard: B
B. Quality means being free from defects; in other words, it involves avoiding situations such as rework, failures, customer dissatisfaction, and customer complaints.
C. Quality management with the participation of all employees, meaning that managers, directors, department heads, functional staff, team leaders, operators, salespeople, and all other employees in the company are involved in quality management, and this extends to subcontractors, distribution partners, and affiliated companies as well.
D. Comprehensive quality management, which focuses on quality management while also promoting cost management (profit and price management), quantity management (production volume, sales volume, inventory levels), and delivery time management
B. Quality means being free from defects; in other words, it implies no rework, failures, customer dissatisfaction, or customer complaints.
C. Quality management involving all employees, meaning that managers, directors, department heads, functional staff, team leaders, operators, sales personnel, and all other members of the company participate in quality management, and this extends to subcontractors, distribution partners, and affiliated companies as well