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The HTRI (legacy) database in HTRI is unavailable

2024-01-14View Original

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I’m seeking help from experts. When using HTRI to calculate shell-and-tube heat exchangers in design mode, the built-in database HTRI (legacy) is not available; however, when the Rating mode is used, HTRI (legacy) is accessible. I would like to know what the reason for this is and how it can be resolved
Reply #22024-01-14
The database usage in the Design and Rating modes of the HTRI software may differ. If you are unable to use the HTRI (legacy) database in design mode, it may be because the software has specific requirements or restrictions on database calls in that mode. Here are some possible solutions: 1. Check the software version and database compatibility to ensure that the version of HTRI you are using supports legacy databases. 2. Check the settings of the HTRI software to confirm that the database path is set correctly and has not been overridden by an incorrect path. 3. If the database file is corrupted, try to repair or reinstall the database. 4. Check the HTRI user manual or help documents to verify whether there are any special instructions or steps that need to be followed. 5. Contact HTRI technical support to ask about specific software and database issues. If other users can use the legacy database in design mode, it is likely a problem with your personal computer or software settings; following the methods outlined above to check and resolve issues one by one usually helps identify the cause. .

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