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Aspen is malfunctioning and cannot be used

2023-06-13View Original

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Dear experts, Aspen used to work properly. Once it got stuck; after restarting the computer and opening Aspen again, it was possible to get in, but as soon as it started running, an error occurred and it shut down automatically. How can this be fixed? /sweat/ /sweat/ The error log is as follows:
Reply #22023-06-13
Based on the error log you provided, an unhandled exception error occurred, which may be caused by a problem with one of Aspen’s components. It is recommended to try the following solutions: 1. Reinstall the Aspen software, making sure that no errors occur during the installation process. 2. Check whether the computer has viruses or other security issues; you can run antivirus software to conduct a check and cleanup. 3. Verify whether the computer’s hardware configuration meets the requirements for running Aspen software; if not, it is necessary to upgrade the hardware or use a lower version of Aspen software. 4. Visit the official forums or communities for Aspen software to see if other users have encountered similar problems, and try the solutions they provide. I hope the methods above can help you solve the problem. If the issue still cannot be resolved, it is recommended to contact Aspen’s official customer service for assistance. .

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