FAQs on common forum issues (2020 updated general guide)! ! !

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Target audience for this tutorial: all forum members. Beginners can master the Haichuan Forum in just three minutes, while experienced members can gain a deeper understanding of it in the same time! :victory: 1. I just registered as a Haichuan member – why can’t I post? To help new users get familiar with this forum quickly, the platform imposes a 60-minute posting limit ； You can speak after 60 minutes! 2. What is an account UID? Where can I watch it? ? Every registered account on a forum has a unique account UID; you can see it by clicking on your account’s profile picture. 3. How do I post a message? Can’t find the option? Click on the corresponding section; at the top of each section, there is a blue posting button – just click it to post! 4. Can I post video posts? Recently, the video-sharing feature on the platform has been launched, allowing users to insert local videos directly within posts. 5. The post has been successfully published, but I realize there’s an error in the content – what should I do? For posts you have posted yourself, you can edit them at any time. The “Edit” button at the very bottom of post 1 allows you to correct any errors at any time. 6. How do I find information or ask a question on a forum? You can search for relevant information using the forum’s search function (see Question 10), or post a message to seek help. 7. Haichuan web forum: Unable to log in to the account/page flickers when trying to log in? If you are unable to log in, it is usually due to a browser cache issue. You can directly clear the browser cache (Baidu has tutorials for this), or simply use a different browser to log in. 8. Where can I download the latest version of Haichuan mobile app? You can scan the QR code in the “Mobile App” section at the top right corner of the forum to download it, or you can directly scan the QR code at the bottom of the home page to download it. 9. What should be done if there are certain bugs in the Haichuan mobile app (such as crashes, blank pages, error messages, inability to log in, and other serious bugs)? In the app, select “My” – “System Settings” – “Feedback and Help”. Click “Submit Feedback” in the upper right corner, enter your username, phone model, QQ account, and a detailed description of the issue, and then click to submit the feedback ； Or you can contact the online customer service directly (QQ: 3153267246) and request feedback on the handling ； The platform will provide rewards to users who report valid bugs. 10. What to do if I forget my forum account password, my account is hacked, or it’s banned? If you have forgotten your forum username, you can contact the online customer service via QQ: 3153267246. Provide the email address, phone number, or QQ account associated with your forum account so that the online customer service can look it up for you ； If you have forgotten your forum login password, you can try to recover it first. If you are unable to reset it on your own, provide the email address or phone number associated with your forum account so that the \"online customer service\" can assist you in changing the password. 11. Can the username of a personal account on the forum be changed? Once a forum account is registered, the username cannot be changed again ； So before registering an account, think of a nice and easy-to-remember name for it. 12. Where is the forum search function? The forum’s “search function” is located above the image ads in the middle of the forum homepage; you can also click on the link to search directly: https://bbs.hcbbs.com/search.php?mod=forum. 13. How to upgrade a forum account quickly? (1) The most direct way is to top up the forum membership! ! ! Top-up page: https://bbs.hcbbs.com/plugin.php?id=dc_vip (2) *Upgrade by exchanging wealth for charm; the upgrade page is: https://bbs.hcbbs.com/plugin.php?id=it618_credits:do&dotype=zhuan&ctype=3 ； *Using \"Haichuan Points\" can also be directly converted into charm; 100 Haichuan Points = 1 charm (located in the points wallet). (3) Daily logins, posting messages, and replying to messages can all increase experience points and wealth, with experience points enabling a faster elevation of the account level. (4) Regular use of the new version of HaiChuan Chemical’s mobile app (Hua HaiChuan Liu) results in faster skill improvement compared to using the PC version! 14. Can regular users delete their own topic posts? If it is a topic post created by an ordinary user, they cannot delete their own post. You need to contact the HaiChuan administrator or the online customer service via QQ: 3153267246 to request deletion assistance. 15. What should ordinary users do if they successfully post a message but find that the content is incorrect and they are unable to delete it; how can they make the corrections? At the bottom of the first page of each topic post created by a user, there is an “Edit” option that allows the user to modify the post’s content at any time, after which they can simply click save. 16. How to increase a account’s reading permissions? The reading permissions for an account are determined by the account’s own level. The higher the level, the greater the reading permissions. For reading permissions, please refer to the user group to which you belong: https://bbs.hcbbs.com/home.php?mod=spacecp&ac=usergroup&gid=16. A screenshot of the reading permissions is shown below: 17. Why are the dates displayed next to posts in certain forums’ sections set to past/future times? It might be due to a caching issue with the forum server. Or the post was promoted by a moderator, so the system shows the time when the promotion expired. 18. How does the forum generate wealth and contribution points, and what are their uses? The main ways to earn wealth include: signing in to the forum daily, posting topics, replying to posts, participating in forum activities, joining wealth-sharing threads, and completing daily tasks. For more details, please click https://bbs.hcbbs.com/thread-2750402-1-1.html. Ways to earn contribution points include: participating in forum activities that offer reward points for contributions ； Monthly contribution points are awarded for joining the management team ； Contribution points cannot be obtained by top-up. The main uses of wealth are: using it to give ratings and encouragement to others, downloading paid attachments, purchasing wealth-related medals, buying item cards, and exchanging it for charm to upgrade the account. The primary use of contribution points is to exchange them for physical prizes in the point shop~~~~ 19. Has your forum personal account’s rank been lowered or do you have fewer points? According to the scoring formula: Total score = Reputation X 8 + Weight X 10 + Charm + Number of topics/8 + (Number of posts – Number of topics)/100. Therefore, the main reason for a downgrade or a decrease in points is that the topics you posted have been deleted ； According to the calculation formula, the overall score naturally decreases. 20. What is Hai Chuan Fen? How to obtain it? What’s the use? HaiChuan Points are mainly used for services provided by members, such as platform usage, and for purchasing paid courses ； It can be obtained quickly mainly by top-up, or randomly by posting! At the same time, HaiChuan points can also be converted into: wealth value, charm, and contribution points! The “withdrawal” function can also be achieved through “converting surplus”! 21. Where can I view my points wallet? What’s the use? The points wallet is located at the top of the desktop forum, to the left of the forum avatar ； The points wallet functions as the virtual wallet of the forum; all operations related to contribution points, wealth value, upgrades, transfers, and withdrawals are carried out here! 22. Where can ads be posted on the forum, and what are the requirements? (For top ad placement, please refer to Article 15.) Ads posted in the forum are only allowed to be published in the “Haichuan Affairs Area – VIP Ad Section” and the “Regular Ad Section”; these are the only areas where ads can be posted. Any posts in other sections that appear to be advertisements will be deleted or the accounts associated with them will be banned. “The “VIP Ad Section” is available only for users who have upgraded to the forum VIP status; those who are “regular members” wishing to post ads should use the “Regular Ad Section”, where a maximum of 3 ads can be posted per day. When posting ads, be careful: do not post topics unrelated to the chemical industry. Otherwise, even if an ad is posted in the advertising section, if the topic is not related to the chemical industry, it will still be removed or the account will be banned; please be aware of this~~~ 23. How much does it cost to use the top advertising space on the forum’s home page? (For advertising inquiries, please contact QQ online customer service: 3153267246) The forum has over 150,000 daily visitors, making it an ideal platform for corporate promotion. For specific cooperation details, please contact the online customer service via QQ: 3153267246~~~ In addition to the image advertising space at the top of the homepage, various business cooperation models are available, including joint management of different sections, theme-based bidding, global highlighting, and cooperation with WeChat. 24. How to enable a personal WeChat account to receive real-time forum message alerts? You can bind your forum account to your personal WeChat account; for specific instructions, see: https://bbs.hcbbs.com/plugin.php?id=webpage:webpage&identifier=20190124. 25. What should I do if the forum website cannot be accessed, with errors such as 502 or 503 errors displayed? You can contact the online customer service. Under normal circumstances, managers will notice it and handle it proactively. 26. When will the items redeemed in the \"Points Mall\" be shipped? Exchange rules for the points mall: Exchanges are available on a time-limited and quantity-limited basis, with shipments made on the 15th of each month (except in special cases). 27. Does HaiChuan have QQ technical exchange groups or WeChat groups? The sea and rivers possess constant strength. There are dozens of large chemical enterprises such as Brunei, Shenghong, and CNOOC Shell, all with WeChat recruitment groups; you can add the administrators via WeChat at \"love-shiyu77\" or \"hcbbs2019\" to join the respective recruitment groups. The QQ groups are: 264151200, 7990017, and 46631246; they are all for technical exchanges. 28. What is the WeChat official account number for HaiChuan? Search for the WeChat official account hcbbs2004; the name of this account is “HaiChuan Chemical Forum”. By following this official account, you will receive high-quality articles on industry news, workplace experiences, job hunting, and more, delivered to you daily on time. 29. How to record video courses and become a Haichuan instructor? You can participate in the online “short video sharing event” at the link: https://bbs.hcbbs.com/plugin.php?id=webpage%3Awebpage&identifier=20181220, or get involved in the recording of Hchuan learning courses (long-video courses) via the link: https://bbs.hcbbs.com/plugin.php?id=it618_video:index. These courses can be sold on the Hchuan platform, and the proceeds can be withdrawn to your personal account! If there are any other common questions, feel free to add them anytime Oh: victory:~~~~