Skills in communicating with people

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This post was last edited by Thank goodness you're here on 2015-12-12 20:04. Fifteen tips for communicating with others. Shared on 2014-03-26 18:15. People are first interested in themselves, rather than in other things; in other words, a person pays attention to themselves ten thousand times more than to others or other things. Tip 2: How to talk to others skillfully. When talking to people, the topic they are most interested in is themselves. Try to use these words – “you” or “your” instead of “I”, “myself, mine”. Remember: learn to guide others to talk about themselves. Tip 3: How to skillfully make others feel important. Praise and compliment them, show concern for their families. Before responding to what they say, pause for a moment (to show that you are listening attentively and thinking carefully about what they are saying). Acknowledge those who are waiting to meet you (“I’m sorry to have kept you waiting”). Tip 4: How to skillfully agree with others. Learn to agree and acknowledge others’ views. (Cultivate the habit of naturally agreeing with and acknowledging others.) When you agree with someone, be sure to say so. (Nod firmly and say “Yes,” “Right,” or look the other person in the eyes and say: “I agree with you,” “Your view is good.”) When you disagree with others, never tell them, unless it is absolutely necessary. When you make a mistake, be brave enough to admit it. Avoid arguing with people. (Jesus also hardly argued with people.) No one can win a argument, nor can anyone gain friends from it. ) Handle conflicts properly. Tip 5: Learn to listen – How to listen to others skillfully (a good listener always earns more goodwill than a good speaker). ) When listening, look at the speaker. (Looking at the space between the other person’s eyebrows can create a relaxed atmosphere.) Do not interrupt the speaker’s topic. Clever and apt questions. (Asking questions is also a form of flattery on a higher level.) By listening carefully, one can understand the other person’s temperament and personality, while also identifying their needs and what they desire. Then, one can tell them that they are willing to help them achieve those goals and explain how to do so. Tip 7: How to persuade others skillfully. When you say things that benefit you, people tend to doubt you and what you say; therefore, don’t state things directly, but rather quote others’ words so that they speak on your behalf, even if those people are not present or do not exist. Because people usually doubt little the truth of the facts you describe indirectly, and assume that you are viewing and analyzing the issue from his side. However, when you say it directly, they become highly skeptical, for no reason other than the fact that it’s you who said it. Therefore, one must speak through the mouth of a third party. (If someone asks you about the quality of this product, you can answer by saying, “My neighbor has been using it for 3 or 4 years, and it’s still in good condition.”) ”) Tip 8: How to skillfully get others to make decisions – Tell people why they should agree to and accept your request. Ask some questions that can only be answered with “yes”. Force people to choose between two “goods”. Choose one: Expect people to say “yes” to you, and let them know that you are waiting for a positive response from them. Tip 9: How to influence others’ emotions – Use a smile to create a relaxed, harmonious atmosphere and foster closeness with others; the key lies in knowing the right timing. Tip 10: How to compliment others skillfully. Be sincere; if such compliments are not sincere, it’s better not to say them at all. Praise the behavior itself, rather than the person. (For example, saying “Wang Er, your work is excellent” is better than “Wang Er, you are an amazing person”)” ； “Secretary Zhang, your work report is written very well” is clearly better than “You are a good employee”. ) Praise should be specific and genuine, without being overly exaggerated (for example: You say, “You’re so beautiful.” ”It’s more like, “This dress looks beautiful on you.” ” ； Say, “You’re really smart.” ”It’s better to say, “How did you come up with such a great idea?” ”) Praise should be given promptly, without waiting too long. Also, please develop the habit of praising three different people every day. Tip 11: How to criticize others skillfully. When criticizing someone, it should be done in private; avoid shouting, don’t leave the door open so that others can hear, and try to preserve the other person’s dignity. Before criticizing someone, it is necessary to offer a little praise or some compliments first; only after creating a harmonious atmosphere should one proceed with the criticism. Focus on the actions rather than the person; criticize the wrong behaviors done, not the individual themselves. When criticizing someone, tell them the correct way to do things; while pointing out what they have done wrong, show them how to do it properly. This will ensure that the criticism has a positive effect. Seek cooperation through criticism, rather than orders. One mistake, one criticism – don’t accumulate others’ mistakes and keep tallying them. End the criticism in a friendly manner. After criticism, encouragement and guidance should be provided. Tip 12: How to thank others skillfully – Be sincere in your attitude when expressing gratitude. Clear and natural expression. Look at the person you want to be grateful to. Mention the other person’s name when giving thanks. Try my best to express thanks. Tip 13: How to skillfully make a good impression on others – Be confident, for yourself and for your career. Sincerity. There’s no need to be too hasty. Don’t elevate yourself by belittling others. Do not attack anyone or anything. Tip 14: How to speak skillfully – Be sure to understand and be clear about what you are saying. (If you don’t know what to say, there’s no need to stand up at all, let alone speak. ) After saying what needed to be said, he sat down right away. (No one will criticize you for talking less; those who talk too much are disliked by everyone. Remember, know when to stop.) ) When speaking, please look at your audience. Talk about topics that the audience is interested in. Don’t try to give a speech. (Just speak naturally, stay true to yourself – that’s exactly why you’re speaking in the first place.) ) Tip 15: Principles of communicating with others and how to do so. Principle 1: The 80/20 rule – ask 20% questions and listen 80%; learn to be a good listener. Principle 2: Do not interrupt others. Principle 3: Do not point out others’ mistakes. Principle 4: Do not guess what the other person is thinking. How to communicate with others: Stop talking (listen); create a relaxed atmosphere by smiling; let the other person know that you want to hear their opinion; ask questions in an encouraging or neutral tone. Eliminate distracting factors – be focused and patient. Establish an emotional connection with the other person – put yourself in their shoes and act with genuine care. Do not talk to others when you are angry; avoid arguments and criticism of others. Answer questions briefly, then provide an explanation. Give some necessary background information before asking questions. Be to the point and make sure your messages are clear, whether they are significant or minor. Repeat key points to clarify your views. Try to get a response from the other person; if there are objections, ask for their perspective.