What to do when there is no understanding, no cooperation, and stubbornness?
Thread Content
I have a question: Company A has an equipment department, a B engineering department, and a C production department. During the technical upgrade, it is planned to use an old piece of equipment for the new project. The old equipment is not a pressure vessel, while the new project uses pressure vessels. In other words, the design requirements for older equipment are lower than the process requirements for newer equipment. Therefore, A recommends purchasing new equipment urgently, or finding a suitable alternative device from the existing inventory of old equipment. (Ordinary equipment, not complex; it can be manufactured by the factory within one or two weeks.) Both AB serve to assist C. C is relatively young and doesn’t understand the business; they don’t even know what Class I pressure vessels or Class I heat exchanger tubes mean. Well, it’s understandable. But B wouldn’t listen to any explanations and insisted that A go through the procedures at the Special Inspection Agency and the Quality Supervision Bureau to obtain legitimate and compliant documents. And it was said that A could try to have the manufacturer make the changes. It was also said that it had been decided at a certain meeting that you team A would handle it. A is speechless. . . What is the appropriate course of action for A? If A were you, what would you do? Discussion is welcome. . . There are wonders everywhere in this vast world. . .
For purchasing, how do you plan to proceed?
A has the responsibility for managing special equipment, B has the responsibility for design, and C has the responsibility for verification.
I wonder who came up with the blueprint or condition table for this device? Who is responsible for the process?
Then try to have the manufacturer make the changes. Provide feedback on the results at any time, and involve C in the communication
Submit it to the procurement department for purchasing
Follow the procedures! Take a look at the company’s rules and procedures; if that doesn’t work, then talk to A’s direct supervisor
The design blueprint and condition sheet are of course proposed by the design institute in consultation with the client. The process is correct, and the conditions proposed are right, but they exceed the technical requirements of the old containers.
A change in the manufacturer is theoretically feasible. But it takes longer than making a new device. Moreover, each stage is difficult to control; it may face restrictions or even fail to pass.
According to the division of responsibilities, the engineering department is responsible for applying to purchase equipment. Later-stage management by the equipment department.
A’s direct supervisor is aware of this and holds a view that is basically the same as A’s.