Regarding quality awareness
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Hello, when the workshop staff receive the materials, if a few bags are damaged, will they pick those out on their own, or will it be the analysts or quality control officers who do so (after the products have been granulated and packed into bags)? The employees here lack a strong sense of quality; those responsible for receiving materials still put the defective ones among the good ones. It’s only when the lab technician arrives after work that they check the materials – if they are qualified, then everything is fine; if not, the lab technician is tasked with selecting out the defective items. I have established a rule that requires the machine operators and laboratory staff to work together to select the defective materials; the workshop supervisor does not agree to this. Is my idea acceptable? Do you have good regulations there? Thank you for your reply.
This post was last edited by 870471450 on 2016-1-19 at 19:43. This approach is not good; it relies on manual management rather than systems-based management. With different roles, responsibilities must be assigned to specific individuals, and they must be fulfilled on time. The implementation of the system has not been satisfactory, leading to administrative penalties.
It is recommended to take two actions: first, communicate with management to conduct more training on quality awareness; second, implement a system of rewards and penalties – if laboratory staff detect damaged materials, the shift team in question should be fined, while the laboratory staff should receive that fine as a bonus.
Even the receipt clerks don’t know what kind of materials to receive – it’s either a problem related to professional knowledge or to the existing systems
Quality awareness can only be effectively implemented and taken to its full extent with the push of senior management； The next-tier method is the daily briefings at the team leader level, and then there’s the reward and punishment system.