How should an audit be conducted when the sales department complains that there are quality issues related to scratches on the appearance of a certain product, as reported by customers, and these issues have not been resolved in a timely manner?
Thread Content
How should an audit be conducted when the sales department complains that there are quality issues related to scratches on the appearance of a certain product, as reported by customers, and these issues have not been resolved in a timely manner? Seek the master’s guidance! Thank you very much{:2_36:}
It can be audited in accordance with the customer feedback handling management standards in the DPEC management benchmarks