Regarding the issue of thresholds for equipment and materials
Thread Content
We once supplied fan equipment for a project in Malaysia; the materials used there were based on American standards, while we supplied them using GB-standard material grades. This did not meet the client’s requirements. Eventually, the owner had to purchase some of the materials himself. The issue is that there are corresponding GB standard grades for both American and European standards – as long as the composition is the same and the mechanical properties meet the requirements, it seems illogical to refuse use just because of different material grades. Could someone please explain this? Thank you.
It’s not that there’s a lack of satisfaction, but Chinese materials are notoriously poor in quality internationally, so people don’t trust them
Haven’t you worked with engineering companies abroad? Have you reviewed the preliminary technical documents and data sheets? Responses are required for each one; there are only two options: satisfied or not satisfied. If it doesn’t meet the American standards, then it’s considered unsatisfied. It’s important to communicate well with the engineering company at this early stage; if there are any differences, special explanations can be provided, and then there will be no problems
Of course, we have encountered these situations before and resolved many problems, but often engineering companies put forward their requirements based on the terms of the general contract. According to what you say, this is actually an issue related to preliminary communication, rather than a standard threshold issue, right? Is that so?
It’s the problem of your equipment supplier; they should have informed you in advance if it didn’t meet the requirements, so that you could communicate with the engineering company earlier. They have a specific process for dealing with such situations – I can’t remember what it’s called, but it’s something designed for handling these kinds of issues