HCBBS Forum (English)
Submit Chemical Projects / Find Solutions
Amplify Your Requirements on a Broader Chemical Platform *Engineering · Technology · Equipment · Solutions*
Submit Request

Questions about the Honey EPKS-C300 server

2016-10-02View Original

Thread Content

The Honey EPKS-C300 system used by our company had WINDOWS SERVER 2003 installed on its server at that time. Our servers have now been in use for 5 years, and the failure rate is relatively high. When we consulted the engineer who provides support to us, he replied that new servers released these days no longer support WINDOWS SERVER 2003, as the drivers for the server motherboards are unavailable. If we really want to replace the old servers, we must upgrade the software version. I would like to ask everyone: considering cost issues, upgrading the software also involves expenses in the hundreds of thousands of yuan, and given the difficult situation the company is in, this option is not very feasible. Does anyone have any other ways to replace the server without having to upgrade the software? This would help our maintenance staff avoid constant worry about both servers failing at the same time. Our company encountered such a problem in May, and it was really distressing! I would like to thank everyone first!
Reply #22016-10-05
It’s convenient to spend money; if you don’t spend any money, you’ll have to go through the process of reporting an accident. The server is quite new, having been in use for 5 years. . . Generally, 7-8 years is no problem; it seems that issues mostly arise with the hard drive. . . It’s best to have a spare hard drive, as similar ones may not be available in the future. . .
Reply #32016-10-08
“The problems are mostly with the hard drive. . . It’s best to have a spare set of hard drives, as it may become difficult to find hard drives of the same type over time. Since industrial servers are usually running 24/7, their operating time is more than three times that of home computers, which makes hard drives more prone to failure. In situations like yours, it’s recommended to keep several spare hard drives on hand. If all servers are configured identically, install the operating system and software on these spare drives; this way, a damaged drive can be replaced immediately.
Reply #42016-10-08
I agree with the answers of the above two individuals: ensure that spare parts are available, maintain cleanliness around the servers, and perform regular maintenance and restarts of the servers. I have encountered servers whose server room was located relatively close to the installation site, where there were many corrosive gases; as a result, the RAID cards and hard drives in such servers often failed. For reference only.
Reply #52016-10-08
“The Honey EPKS-C300 system used by our company had WINDOWS SERVER 2003 installed on its server at that time. Our servers have now been in use for 5 years, and the failure rate is relatively high. When we consulted the engineer who provides support to us, he replied that new servers released these days no longer support WINDOWS SERVER 2003, as the drivers for the server motherboards are unavailable. If we really want to replace the old servers, we must upgrade the software version. I would like to ask everyone: considering cost issues, upgrading the software also involves expenses in the hundreds of thousands of yuan, and given the difficult situation the company is in, this option is not very feasible. Does anyone have any other ways to replace the server without having to upgrade the software? This would help our maintenance staff avoid constant worry about both servers failing at the same time. Our company encountered such a problem in May, and it was really distressing! I would like to thank everyone first! ” Are you referring to a problem with the Honey EPKS-C300 system, or with the server? Generally, Honeywell’s systems have very stable performance, and their cards are highly durable. Isn’t the server equipped with dual redundancy?
Reply #62016-10-17
Thank you for your generous help. We purchased a batch of hard drives in 2014, and RAID mirroring was set up for all six servers as well. The problem we are facing at the moment is a malfunction in the server motherboard. Before May 1st, a failure of Server B for a certain role would prevent it from starting altogether. On the second night, Server A in the same location experienced a malfunction and went black again. Fortunately, the motherboard of Server A was not completely damaged; it started working properly after being restarted, but it had to be restarted twice that night. As it was a holiday, DELL’s support services were closed, and we spent 3 days in anxiety until DELL’s technical engineers came to replace the motherboard of Server B, after which we could breathe a sigh of relief. We are worried that if two servers for the same role fail simultaneously during the Spring Festival, what will we do? A holiday period of over ten days! This is why I want to upgrade the server
Reply #72016-10-17
Thank you for your generous help. We purchased a batch of hard drives in 2014, and RAID mirroring was set up for all six servers as well. The problem we are facing at the moment is a malfunction in the server motherboard. Before May 1st, a failure of Server B for a certain role would prevent it from starting altogether. On the second night, Server A in the same location experienced a malfunction and went black again. Fortunately, the motherboard of Server A was not completely damaged; it started working properly after being restarted, but it had to be restarted twice that night. As it was a holiday, DELL’s support services were closed, and we spent 3 days in anxiety until DELL’s technical engineers came to replace the motherboard of Server B, after which we could breathe a sigh of relief. We are worried that if two servers for the same role fail simultaneously during the Spring Festival, what will we do? A holiday period of over ten days! This is why I want to upgrade the server
Reply #82016-10-17
Problems with the motherboard are still quite rare. On the CS platform, even if there is a problem with the server, this device can still be controlled normally.

Submit a Project

**Looking for Chemical Technology, Equipment & Solutions?** No Registration Required Broader Platform Exposure | Global Chemical Service Provider Connections

Submit Request — Free Consultation

Disclaimer

This is an automated machine translation of the original thread. Some technical terms may have inaccuracies; the original text shall prevail. Click "View Original" at the top right to access the source page, which supports IP-based automatic real-time language translation. Please watch out for contact details and sales inducements to prevent fraud. All content and translations are for reference only, representing solely the poster's personal views. For enquiries, email service@hcbbs.com.