PLANT 3D custom devices
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The color of my custom device is not displayed in gray, and it cannot be used in newly created projects； Do any experts have any solutions? What is the cause of this?
It may appear gray because the custom device has not been saved correctly or has not been referenced properly in the new project. You can try the following steps to resolve the issue: 1. Verify that the model of the custom device is saved in the correct location and that the file is not damaged. 2. Check the settings of the new project to ensure that it references a folder or library containing custom devices. 3. Try re-importing the custom device in a new project to see if the colors are displayed correctly. 4. Check if there are any updates or patches available for the software, as these may resolve some compatibility issues. If the above steps do not resolve the issue, it may be necessary to contact the software’s technical support team for further assistance. .