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Due to recent maintenance work on the local power grid, power supply fluctuations occur frequently. We experienced a full-system power outage shutdown once every few days, and two large units shut down automatically due to voltage fluctuations exceeding the limits. Although the power supply company notified in advance about grid maintenance work, urging people to be cautious of possible grid instability. But with something like this happening, does the power supply company not have to bear any responsibility?
You can file a complaint with the power supply agency; if it is not accepted, then appeal to the higher-level power supply authority. They will handle it internally, and at least points will be deducted from their performance ratings. Compensation is likely not possible, but this approach may strain relations with the power supply agency
Exactly, if that’s the case, life will probably be tough from now on:lol
Companies often encounter such situations: sudden power outages or voltage fluctuations lead to widespread shutdowns, resulting in significant financial losses. However, the electricity utility company offers no compensation, and it always claims that such incidents are not covered by any regulations. This is a problem caused by monopoly – there’s nothing that can be done about it.
Although the Electricity Law mentions it, there are no clear rules regarding accident liability, and it also offends the electricity authority, you know. “Chapter 9 Legal Liability Article 59 If a power enterprise or user breaches the power supply and consumption contract, thereby causing losses to the other party, it shall bear liability for compensation in accordance with the law. If a power enterprise violates the provisions of Article 28 and Paragraph 1 of Article 29 of this Law by failing to ensure the quality of power supply or failing to notify users in advance of a power outage, thereby causing losses to those users, it shall bear liability for compensation in accordance with the law. Article 60: If damage is caused to users or third parties due to power operation accidents, the power enterprise shall bear liability for compensation in accordance with the law. If a power operation accident is caused by one of the following reasons, the power enterprise shall not bear liability for compensation: (1) Force majeure ; (II) The user’s own fault. If damage is caused to a power enterprise or other users due to the fault of the user or a third party, such user or third party shall bear liability for compensation in accordance with the law. ”
Do not take offense at the powerful departments. Previously, the telecommunications company and the power company here were at odds; after persisting for half a year, the telecommunications company finally gave in. Hydropower, oil, and gas are all monopolistic industries – places where one has to go ahead with it even though they know it’s a dishonest approach