Dialogue between 4 technicians and managers: What’s your opinion, Yuan Fang?

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In public settings, at different times and places, technicians A, B, C, and D have the following conversations with their direct supervisor: Scenario 1 – At the end of the purging process for the device, the direct supervisor asks technician A: Can we stop the purging gas flow? A replies: Stop it, if you say to stop, I’ll stop right away! Immediate superior: If you say it can be stopped, then it can be stopped – I’ll follow your advice! A replies: No, no, no—you’re the boss; I’ll follow your instructions... Direct supervisor: I’ll follow your instructions... A replies: Boss, please don’t shorten my lifespan, okay? I can’t stand hearing that... Scenario 2: The equipment has just been overhauled and is now in the initial stage of operation. The same direct supervisor asks technician B: Can the blind flange that isolates the reaction and distillation units be removed? B’s reply: Tear it down. If you say so, contact the team and I’ll bring it over right away to have it torn down! Immediate supervisor: I’m asking if you can take it apart. B’s reply: If you say it can be taken apart, then it can be taken apart. Immediate superior: I was wondering if you could break it down. Reply: Sure, I can break it down; just tell me to do it and I’ll do it right away. Immediate superior: I’d like to ask for your opinion. B’s reply: Oh! Ask me for my opinion; I need to consult my supervisor first. Direct supervisor: I think we should tear it down first, so as to avoid complications later on during the demolition process. . . B’s reply: Oh, I see. My opinion is not to remove it; I’m worried that interference between reactions and distillation could cause problems. That would be interesting, because during start-up, shutdown, and maintenance periods, I only trust blind flanges, not valves... The direct supervisor: Oh, okay, then I won’t remove it for now... B’s reply: It’s fine; whether to remove it or not depends on your decision... Scenario 3: During normal production, due to a mistake made by technician C, a problem occurred in one of the pipelines, which led to criticism from the senior management: Why did this happen? Immediate boss: I don’t know about this? I wasn’t at the scene; it wasn’t me who handled it! Top leader: How could you not know? Immediate supervisor: I don’t know when this pipeline will be available! ! No one told me about this pipeline, so I had no idea! I don’t know either why there’s this wire. Technician C replied right away: I don’t know either; no one told me about this wire... so I really don’t know! The top leader was speechless....... Scenario 4: There’s a problem with the device. The direct supervisor says to D, “Go and fix that!” D’s reply: How should it be handled? Immediate superior: Go and handle it, you go! D’s reply: I can go, but the key is how to handle it – is there a plan? Immediate supervisor: There’s no plan; I don’t know how to deal with this either. D: Then just do whatever you think is the right thing to do! Scenario 5: Management Department A assigns tasks to the direct supervisor. The direct supervisor passes them on to D, who then prepares a list of departments that need to cooperate as well as the issues involved, and seeks help from the direct supervisor. Direct supervisor: Go and contact those other departments to handle it! ... D’s reply: Contact other departments, but whom? Immediate supervisor: Of course, it’s necessary to get in touch with the leaders of other departments, the people in charge... D’s reply: I’m just a minor employee; even the leaders in my own department don’t know me. Please go and contact them! Immediate supervisor: Then contact Department A. It was they who assigned you this task, so go to them! D’s reply: Oh, I see. Well, just wait then; I’m not in a hurry.......