Sharing of test questions and answers for corporate 5S management training

Thread Content

　　As is well known, 5S management has gradually gained recognition in the management circles of various countries. It plays a significant role in enhancing corporate image, reducing costs, ensuring on-time delivery, maintaining safe production, improving the workplace, achieving a high degree of standardization, and creating a pleasant working environment. It is widely used in the manufacturing and service industries. After implementing the 5S management initiative, Hua Tianmou systematically compiled 5S training assessment questions and answers to share with everyone, in order to help reinforce the 5S management knowledge that the company’s employees had learned. 　　I. Fill in the blanks for 5S management 　　1. (Site management) is the foundation of all management tasks. 　　2. 5S is an (action) and a set of activities aimed at changing people’s (way of thinking) and (quality of actions), thereby improving the overall management level of the factory. 　　3. 5S management originated in Japan. It refers to the implementation of various activities such as (seiri), (seiton), (seiso), (seiketsu), and (shitsuke) regarding production elements like materials, equipment, personnel, and methods in the production site. These activities lay a solid foundation for other management efforts, and they are what have enabled Japanese products to achieve high quality levels and succeed in global markets. 　　4. Through 5S activities, it is possible to satisfy at least four stakeholders, namely (investor satisfaction), customer satisfaction, (employee satisfaction), and societal satisfaction. 　　5. Implement 5S management to strive to achieve an “80-point factory”: zero losses, zero defects, zero waste, zero failures, zero time required for product switching, zero accidents, zero complaints, and zero absenteeism rates. 　　6. Sorting is the process of categorizing and arranging neatly the necessary items that remain at the site after organizing; it forms the basis for improving efficiency. 　　7. The five ideal states that the labeling of items should achieve: (clear location identification), diagrams indicating the designated areas, complete records of item locations, organized item numbering, and standardized information for everything. 　　8. The three principles of cleaning: eliminating dirt, plugging leaks, and removing impurities. The true purpose is to conduct inspections and confirm that everything is in order. 　　9. The “three principles of not persisting in ‘cleanliness’” are: not restoring mess, (not creating mess), and (not spreading mess); the true intent behind these is to achieve thorough improvement. 　　10. In the process of developing competence, the principle of \"three adherences\" is strictly followed, namely (adhering to time), (adhering to discipline), and (adhering to standards); the true purpose of this is to foster discipline. 　　11. 5S takes the first letters of five Japanese terms: (seiri), (seiton), (seiso), (seiketsu), and (shitsuke); hence it is called 5S. Its philosophy is to \"start with small things and do every task thoroughly.\" 　　12. Implementing 5S requires a (preparation phase) — (implementation and evaluation phase) — (consolidation phase). By mandating certain behaviors for employees, their work attitudes can be changed, turning those behaviors into habits. Once these become habits, everything will seem very natural and logical. *Habit can turn into nature. 　　13. In terms of professional competence, it is necessary to adhere to the principle of three adherences, namely (adhering to discipline, adhering to time limits, and adhering to standards). 　　14. Rectifying the three determinations refers to (positioning), (quantification), and (determining staff numbers/identifiers). 　　15. The general principles for implementing 5S in a company (focus on details, consistency is key). 16. 5S refers to (seiri), (seiton), (seiso), (seiketsu), and (shitsuke). 　　17. 5S management originated in Japan; it refers to the activities of organizing, sorting, cleaning, maintaining order, and fostering discipline regarding production factors such as (workers), (machines), and (materials) in the (production site). 　　18. Distinguishing items in the workplace as “needed” and “unnecessary” belongs to Seiri in 5S. 　　19. Disordered placement of items falls within the scope of \"Seiri\" in 5S and needs to be addressed. 　　20. Rectification mainly aims to eliminate waste (the time spent searching for items). 　　21. In 5S, (cleaning) focuses on eliminating dirt from the work area. 　　22. In 5S, “cleaning” refers to institutionalizing and standardizing the practices of sorting, organizing, and cleaning in order to maintain their results. 　　23. In 5S, “Discipline” aims at improving people’s qualities; it is also the ultimate goal of 5S activities. 　　24. Uniting with colleagues and communicating and getting along friendly with them is a requirement of (mindset) in 5S. 　　25. The company conducts 5S inspections and evaluations on a regular monthly basis (1 time), with random spot checks carried out during that period. 　　26. (Organizing, tidying up, cleaning) are actions; cleanliness is the result. 　　27. Governance should be differentiated based on the item’s (frequency of use) and (use value). 　　28. Distinguishing between what is needed and what isn’t needed in the workplace is known as “Sorting” in 5S.
29. In 5S, “Discipline” refers to the proper manners, courtesy, and behavioral standards that people should adhere to. 　　30. A change in mindset can lead to a change in behavior ； Changes in behavior lead to changes in habits, which in turn can change a person’s (mental outlook). 　　31. Uniting with colleagues and communicating with everyone in a friendly manner is a requirement of “Discipline” in 5S. 　　32. Among the 5S principles (Sorting, Straightening, Sweeping), they serve as the foundation for improving efficiency. 　　33. The ultimate goal of 5S activities is (to improve quality and enhance work efficiency). 　　34. The objects of 5S management are (people, tasks, things). 　　35. Organizing mainly involves distinguishing between essential and non-essential items, and then disposing of the non-essential ones. 36. 5S is the foundation of all management; it is the basis of basics. 　　37. Items are categorized into four types, namely (needed, unneeded, frequently used, and rarely used), and then dealt with accordingly. 　　38. Streamlining means minimizing the time spent on searching and the time required for production preparation. 　　39. Sorting refers to organizing items and then managing all the items that remain using a specific method (classified management), by defining their storage locations, placement methods, and labeling them, so that they can be found immediately when needed for work. 　　40. The principles to be followed in organization include: three easies: (easy to obtain), (easy to place), (easy to manage) ； Three fixes: (fixed location), (fixed quantity), (fixed volume). 　　41. There are four types of positioning methods: (paint positioning), (positioning tape positioning), (tile positioning), and (fence positioning). 　　42. Cleaning means thoroughly cleaning the (area where activities take place), paying attention to identifying the (source) of problems, and it applies to the (machines, equipment, tools, and sources of pollution) in the workplace. 43. The primary purpose of cleaning is to ensure that (machines, equipment, tools), etc., can be used normally. 　　44. The three elements of a clean state are (cleanliness, efficiency, and safety). 　　45. The purpose of implementing cleaning is to maintain a clean and orderly work environment, and this is achieved by continuously carrying out the first three S activities: Seiri, Seiton, and Seiso. 　　46. Cleaning should adhere to the three principles of persistence, namely: (perseverance, maintenance, and upkeep). 　　II. 5S Management Assessment (Mark √ for correct and × for incorrect; 3 points per question, total 24 points) 1. Sorting involves removing items that do not serve any positive or useful purpose in the work process. (√) 2. Items used frequently at work: those that are used every day or every few days. Handling method: organize them and place them in designated areas or locations. (×) 3. Streamlining is a science aimed at improving efficiency, and its true purpose lies in the rationalization of processes. (√) 4. The three elements of rectification: location, method, and signage. (√) 5. Cleaning refers to a thorough deep cleaning. (×) 6. Cleaning is essentially inspection; the process of cleaning is a process of checking, and abnormalities are identified through cleaning. (√) 7. Cleaning means maintaining the state achieved through sorting, organizing, and sweeping, so that employees feel it is tidy and clean. (√) 8. Self-discipline is the core of 5S; it is not only essential for 5S but also expected by business owners and managers at all levels. (√) 9. All types of defective products and scrapped items must be promptly cleared up and disposed of. (×) 10. Isn’t going to work just about doing tasks? Why be so clean? The workshop is cleaner than our dormitory; there’s no need for that (×). 　　11. 5S management requires the participation of all employees; if some members fail to keep up with the progress or resist it internally, 5S management will fail (√). 　　12. All types of records and reports must be in the Fangsong font, neat, and true and accurate; they must not be incomplete, missing, or lack any items. (√) 13. Fixed-location management is too time-consuming; it’s not as convenient or fast as allowing items to be placed wherever needed in the past. (×) 15. Isn’t it just doing work? Why make it so clean? The workshop is cleaner than my dormitory; there’s no need for that. Is this sentence correct? (×) 16. At work places where rules and regulations must be followed, we often hear phrases like \"Let’s not do this again,\" \"Is this okay then?,\" and \"I’m too busy.\" Are these phrases appropriate? (×) 17. “Rationalization” and “rectification” are easy to understand and receive attention as measures to eliminate waste caused by redundant labor; however, intangible forms of waste are often overlooked—such as unnecessarily increasing production volume or quality, thereby resulting in futile efforts. Is this sentence correct? (×) 18. I just need to know what the item is; it doesn’t matter whether it’s indicated or not. This can reduce waste.” Is this view correct? (×) 19. Management requires the participation of all members. If some members fail to keep up with the progress or resist it internally, 5S management will fail. Is this view correct? (√) 20. The quality of life reflects the strength or weakness of a nation ； A sense of seriousness and standardization is the foundation for each of us as individuals, as well as the cornerstone for businesses to thrive. Only by doing things seriously can one earn money; one must do the work well to have a livelihood. (√) 21. Management requirements must include \"emphasizing safety, a service-oriented attitude, simplicity, punctuality, attention to appearance, customer satisfaction, awareness, and teamwork\" (√) 22. It takes too much time; it’s not as convenient or time-saving as being able to pick up and place things freely in the past. (×) 23. All employees must wear work uniforms as required when going to work; it is not allowed to bring breakfast or snacks into the factory, and work-related activities other than those assigned should not be carried out during working hours. (√) 24. People’s living standards *directly reflect the strength or weakness of a nation ； A sense of seriousness and standardization is the foundation for each of us as individuals, as well as the basis for a company’s success. Only by doing every task carefully can we achieve our goals. (√) 25. I just need to know what these items are; it doesn’t matter whether they are labeled or not. This can reduce waste. (×) 26. It’s sufficient for the warehouse keeper to know where the items are; it’s okay if no labels are used. (×) 27. 5S management can improve the company’s image and ensure safety. (√) 28. Cleaning is one of the five elements of team work. (×) 29. The core of the 5S management method during organization. (×) 30. 5S originated in Japan and has been widely adopted around the world. (√) 31. Organization is the foundation of on-site management. (√) 32. TPS is the foundation for all improvement activities. (×) 33. 5S also promotes standards related to safety, conservation, and *habit formation. (√) 34. 5S is the foundation of standardization; it is also the basis for ISO9000. (√) 35. Sorting involves removing items that do not serve a positive or useful purpose in work. (√) 36. Items used frequently at work: those that are used every day or every few days. Handling method: organize them and place them in designated areas or locations. (×) 37. Streamlining is a science aimed at improving efficiency, and its true purpose lies in the rationalization of processes. (√) 38. The three elements of organization: location, method, and signage. (√) 39. Cleaning refers to a thorough deep cleaning. (×) 40. Cleaning is essentially an inspection; the process of cleaning is the process of checking. Any abnormalities can be detected through cleaning. (√) 41. Cleaning means maintaining the state achieved through sorting, organizing, and sweeping, so that employees feel it is tidy and clean. (√) 42. Self-discipline is the core of 5S; it is not only essential for 5S but also expected by business managers and supervisors at all levels. (√) 43. It’s sufficient for the cleaning staff to know what these items are; it doesn’t matter whether they are labeled or not. (×) 44. Work habits formed over time, though unreasonable, make work easier; there is no need to be constrained by the company’s rules and regulations, which instead creates inconvenience. (×) 45. The 5S initiative is a continuous effort; without persistence, it is difficult to see success. However, if improvements are made step by step, the 5S initiative will gradually yield results. (√) 46. Organizing means arranging items neatly so that they are easy to find when needed. (×) 47. Organizing means reducing waste. (×) 48. Clean up after the rearrangement. (×) III. Multiple-choice questions on 5S management 1. Which of the following statements is correct regarding the benefits of implementing 5S for individuals? (D) A. It makes your workplace and environment more comfortable ； B makes your work easier ； C makes your work safer ； All of the statements above are correct. 　　2. Regarding the benefits of implementing 5S for businesses, which of the following statements is correct? (D) A. Zero \"changeover\" time – increased product diversity ； Grade B zero defects – improving product quality ； C Zero Waste – Reduce Costs ； All of the statements above are correct. 　　3. Practice has shown that poor implementation of 5S can lead to the following negative consequences (E): A. It causes occupational injuries and various safety accidents ； B. Reduce the accuracy and service life of the equipment ； 　　C. Misuse due to unclear identification ； D. Impact on work and product quality ； All of the above statements are correct. 　　4. The tools of visual management include (D) 　　A. Kanban boards ； B warning light ； C warning line ； All of the above up to D are included. 5. Regarding 5S inspections and critical feedback, subordinates should adopt a \"(C)\\" attitude when carrying them out. 　　A. Purely looking for faults, using various excuses ； B、Mere completion of tasks, going through the motions ； C. Correct immediately, be grateful ； 　　6. Cleaning should be done carefully, with the mindset that \"(C)\\" must not be allowed to exist. 　　A、Filth ； B、Clean ； C、Disadvantages ； D. Measures to address dirtiness ； 　　7. The three elements included in a clean state are (C). 　　A. Clean, efficient, and safe ； B. Organizing, sorting, and cleaning ； C. Inspection, supervision, and improvement ； 　　8. How should 5S be implemented in a company? 　　A. Do it anytime, anywhere, by keeping everyone committed to it ； B. At first, it is done through planned collective effort; later, it is carried out under the leadership of a supervisor ； C. Three months is enough ； D. Just do it in the workshop ； (A) 9. Safety includes: (C) A. Emergency response, identifying causes, and prevention ； B. Comfortable, bright, and non-toxic ； C. Personal safety, product safety, and equipment safety ； D. Effective safety measures, safety training, and compliance with operating procedures ； 　　10. Regarding the definition of organizing, the correct answer is: (B) 　　A. Rearranging all items. 　　B. Categorize the items in the workplace and remove those that are not needed, keeping the production, work, and living areas clean. 　　C. Distinguish between what is needed and what is not; in the workplace, nothing other than what is necessary should be kept. 　　D. Arrange the items in designated areas and provide corresponding labels. 　　11. Regarding the definition of organization, the correct answer is: (B) A. Classifying items in the workplace and removing those that are not needed. 　　B. Arrange the useful items in the proper categories as specified, and provide appropriate labeling. 　　C. Keep the places of production, work, and living clean. 　　D. Provide quality education for employees, requiring them to have a sense of discipline. 　　12. Regarding the definition of cleaning, the correct answer is: (C) A. Sorting items in production, work, and living areas and removing those that are not needed. 　　B. Arrange the useful items in the proper categories as specified, and provide appropriate labeling. 　　C. Keep the places of production, work, and living clean. 　　D. Provide quality education for employees, requiring them to have a sense of discipline. 　　13. Regarding the definition of cleaning, the correct answer is: (A) A. Maintaining the state achieved through sorting, organizing, and cleaning, and institutionalizing and standardizing it. 　　B. Categorize the items in the production, work, and living areas, and remove those that are not needed. 　　C. Arrange the useful items in the appropriate categories as specified, and provide proper labeling. 　　D. Provide quality education for employees, requiring them to have a sense of discipline. 　　14. Regarding the definition of literacy, the correct answer is: (D) A. Classifying items in places of production, work, and daily life, and removing those that are not needed. 　　B. Arrange the useful items in the proper categories as specified, and provide appropriate labeling. 　　C. Keep the places of production, work, and living clean. 　　D. Each employee, while complying with the company’s rules and regulations, should maintain the achievements of the previous 4S principles, and develop good work habits as well as a proactive work attitude. 　　15. What kind of waste is mainly eliminated through sorting? (C) A. Time B. Tools C. Space D. Packaging 16. Which areas of the company need to be organized? (C) A. Work site B. Office C. Every location in the company D. Warehouse 17. The “three fixings” in sorting refer to: (B) A. Fixed location, fixed method, fixed signs B. Fixed location, fixed capacity, fixed quantity C. Fixed capacity, fixed method, fixed quantity D. Fixed location, fixed person, fixed method 18. Which element is the most important in 5S, and what is the ideal goal? (A) A. Everyone has good manners B. The environment and facilities are clean C. Factories have established systems D. High production efficiency 19. What is the relationship between 5S and product quality? (B) A. Facilitate work B. Improve quality C. Increase production D. Not very important 20. How should 5S be implemented in a company? (A) A. 5S is part of daily work, and it requires consistent effort from everyone. B. It should be carried out systematically for the first time, with managers taking over thereafter. C. Four months of implementation is sufficient. D. It’s enough to carry it out in the workshop alone. 21. What should be our attitude toward 5S? (B) A. Give perfunctory responses as a formality; B. Participate actively; C. It’s not my concern; D. Wait and see what others do. 22. Regarding the inspections and critical comments related to 5S, one should adopt a (C) attitude when addressing them. 　　A. Looking for faults deliberately, using various excuses. B. Doing the minimum required to get by. C. Correcting the mistake immediately, feeling grateful. 23. Regarding methods of organization, the correct ones are: (ABD) A. Frequently used items should be placed in fixed locations or within easy reach in the workplace. 　　B. Items that are known how to use but not used frequently are stored in a storage room or warehouse. 　　C. Items that are used rarely are placed in fixed locations within the workplace. 　　D. Items that cannot be used or are no longer in use should be disposed of. 　　24. Regarding the practices for consolidation, the correct ones are: (BCD) A. Promptly remove items that have been determined to be useless, thereby freeing up more space for use. 　　B. Organize useful items, plan storage locations, and label them. 　　C. Establish effective methods for storing and managing items to keep them neat and organized. 　　D. Implement reasonable controls on useful items to prevent chaos. 　　25. Regarding cleaning practices, the correct options are: (ABD) A. Thoroughly clean all corners of the entire space, from the floor to the walls and to the ceiling. 　　B. Clean machinery, equipment, facilities, and tools to prevent them from becoming sources of contamination that could affect product quality. 　　C. The bottom of machines and equipment, as well as their moving parts, are areas where dirt tends to accumulate, so they can be ignored. 　　D. Carefully identifying the sources of pollution and eliminating them is the key to cleaning work. 　　26. Cleaning is to maintain the results of organization, standardization, and cleaning; inspection methods can include: (ABC) A. Making use of inspection checklists. 　　B. Color management, such as: the red label strategy. 　　C. Visual management, kanban management. 　　D. 3UMEMO (3 no management: unqualified, unavailable, uncluttered). 　　27. Regarding professionalism, which of the following statements is correct? (ABCD) A. All employees should abide by the company’s rules and regulations as well as those specific to their positions. 　　B. Maintain good habits at work (such as not chatting, not leaving the post casually, not sitting around idly, not bringing snacks to the workplace, and not doing things unrelated to work). 　　C. Dress appropriately, treat others with honesty and courtesy, and avoid using vulgar language. 　　D. Take care of production and living facilities as well as public property, and conserve electricity and water. 　　28. What kind of work is the 5S activity? (C) A. Temporary B. Fluid C. Permanent D. Fashionable 29. Who is responsible for the 5S initiative? (D) A. Chairman B. Management team C. Lean office D. All employees of the company 30. Where in the company needs to be organized? (C) A. Worksite B. Office C. Every area of the company D. Warehouse 31. What is our attitude toward 5S? (C) A. Give perfunctory answers as a formality; B. Participate actively; C. It’s not my concern; D. Watch others do it. 32. Which element of 5S is the most important, that is, what is the ideal goal? (A) A. Everyone has good manners; B. The environment and objects are clean; C. Factories have proper systems in place; D. High production volume. 33. What is the main goal of organizing things? To prevent what from being wasted? (B) A. Time B. Space C. Tools D. Packaging 34. How should a company implement 5S? (A) A. It can be done anytime, anywhere, as long as everyone persists in doing it. B. Three months of effort is sufficient. C. Initially, it should be carried out through planned efforts by everyone, and later by managers. D. The workshop alone is enough to handle it.
35. 5S originated in (A)
A. Japan in the 1950s B. The United States in the 1960s
C. China in the 1980s D. Britain in the 1940s
36. Conditions for successfully implementing 5S are (ABCD)
A. Managerial support B. Clear objectives for implementing 5S management C. Participation from all employees D. Ongoing implementation
37. The ultimate goal of these activities is (C)
A. To ensure safety, hygiene, and order B. To beautify and invigorate the workplace C. To improve people’s attitudes and habits
38. Implementing sorting includes (ABCD)
A. Establishing methods for disposing of waste B. Defining the scope of sorting C. Setting a time frame for carrying out sorting D. Designating responsible persons for each area E. Providing training for all employees
39. The areas covered by our company’s 5S initiative include (ABCDE)
A. The production area B. Office spaces C. Areas surrounding the factory D. Restrooms E. Personal storage cabinets
40. No items shall be stored within (B) meters in front of fire-fighting equipment. 　　A. 0, 5 meters B. 1 meter C. 1.5 meters D. 2 meters 41. Regarding the inspections and critical comments related to 5S, one should adopt a (C) attitude when dealing with them. 　　A. Looking for faults and using various excuses; B. Doing just enough to get by; C. Correcting things immediately and feeling grateful. 42. Cleaning should be done carefully, with the mindset that \"(C)\\" must not be allowed to exist. 　　A、Filth ； B、Clean ； C、Disadvantages ； D. Measures to address dirtiness ； 　　43. The three elements included in a clean state are (C). 　　A. Clean, efficient, and safe ； B. Organizing, sorting, and cleaning ； C. Inspection, supervision, and improvement ； 　　IV. Short-answer questions on 5S management 　　1. Why is it necessary to implement 5S, and what are its benefits? 　　Answer: The company implements 5S to create a safe, civilized, tidy, efficient, and pleasant working environment, to foster good behavioral habits among employees, to improve the overall competence of all staff, and to build a positive corporate image. The role of 5S: 5S is the best salesman ； 5S is a saver ； 5S ensures safety ； 5S is a driver of standardization ； 5S can create a satisfactory workplace. 　　2. What is the purpose of implementing management? (1) Reduce the chances of employees making mistakes in their work, decrease defective products, and improve quality ； 　　(2) Improve earthiness ； 　　(3) It avoids unnecessary waiting and searching, improving work efficiency ； 　　(4) Resources are allocated and utilized reasonably to reduce waste ； 　　(5) A tidy working environment makes a strong impression on customers and enhances the company’s overall image ； 　　(6) The passages are unobstructed, all signs are clear and visible, and personal safety is ensured ； 　　(7) Laying the foundation for the smooth conduct of other management activities. 3. Which aspect of 5S does the disorderly placement of items fall under and need to be addressed? Answer: It falls under the scope of Seiri. 　　4. What kind of waste needs to be eliminated through rectification? Answer: Wasting “time” searching for things. 　　5. Warehouse clerks know where the items are; it’s okay if they aren’t marked, right? Answer: No. 　　6. What is the ultimate goal of 5S activities? Answer: To improve the quality of people, and to create for the company a group of outstanding individuals who understand management, know how to make improvements, and possess good moral standards. 　　7. Who is responsible for the success or failure of the 5S initiative? (1) 5S Implementation Committee ； 　　(2) Department head ； 　　(3) All employees of the company. 　　8. What areas of the company need to be organized/rectified? (1) The production site ； 　　(2) Office ； 　　(3) Every part of the company ； 　　(4) Warehouse. 　　9. What kind of waste is mainly eliminated through organization? （1）Time ； 　　(2) Tools ； 　　(3) Space ； 　　(4) Packaging. 　　10. What does the “3 fixings” in the rectification process refer to? （1）Fixed location, fixed method, fixed marking ； 　　(2) Fixed point, fixed volume, fixed quantity ； 　　(3) Fixed volume, fixed method, fixed quantity ； 　　(4) Specify the location, person, and method. 　　11. Is the sorting determined by what aspect of the items? 　　(1) Purchase value ； 　　(2) Use value ； 　　(3) Does it take up space? ； 　　(4) Can it be sold at a good price? 　　12. In the implementation of 5S activities, which of the following is the most important? （1）Everyone having good manners ； 　　(2) The ground and objects are clean ； 　　(3) The factory has systems in place ； 　　(4) High production efficiency. 　　13. What is the role of cleaning in construction projects? (1) It can be done whenever there’s time ； 　　(2) Cleaning is part of the project ； 　　(3) The ground and objects are clean ； 　　(4) High production efficiency. 　　14. What is the relationship between 5S and product quality? (1) Facilitates work ； 　　(2) Improve quality ； 　　(3) Increase production ； 　　(4) It doesn’t matter much. 　　15. What is the relationship between 5S and the company as well as its employees? (1) Improving the company’s image ； 　　(2) Increase working hours ； 　　(3) Increase work load ； 　　(4) Safety is guaranteed. 　　16. What are your thoughts on the current working environment? (1) Many places are still very messy ； 　　(2) Lack of kindness – items are left on the ground with no one to pick them up ； 　　(3) Probably okay ； 　　(4) It is difficult to improve at present. 　　17. What is the definition of sorting and organizing? Sorting: In the work area, distinguish between items that are needed and those that are not, keeping only the useful items and removing the unnecessary ones. Organization: Place the items that are needed in their designated positions, and use labels to manage them properly.