These 15 peculiarities in quality management

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15 strange phenomena in quality management – check if any of these exist in your company! Leave a comment at the end of the article and tell us how many you have encountered 1. Quality management staff earn low salaries, and it is difficult to get salary increases or promotions ； 2. When adjusting the office schedule, the first department to have its hours reduced is the quality control department; when cutting back on overtime, overtime hours for this department are reduced first ； 3. The production process does not provide sufficient time for inspections; urgent inspections are often requested at the last moment before shipment, making it difficult to handle cases where products fail the quality checks ； 4. The conflict between quality and delivery time (the most common, no need to elaborate) ； 5. When visual inspections reveal defects, there is an endless demand for the quality department to provide written standards, or customers are asked to provide such standards and to be more lenient ； 6. When the production department faces strict quality control measures, and there are disagreements regarding how to handle defective products while the quality department will not compromise, they carry out additional rigorous inspections, hold back the goods from moving along the production line, and then complain to their superiors ； 7. Quality management personnel are required to act as leaders for all projects, but without any authority or support ； 8. The production department rushed to proceed with production, ignoring the defective products detected during in-process inspections ； The repaired products are secretly mixed in during warehousing to evade inspection ； 9. If any minor defects are detected, production must be stopped immediately; then OQA (Quality Assurance for shipments) should be notified to handle the situation, and the manager should also be informed at the same time ； 10. The production department attributed most of the defective process inspections to material issues, refused to proceed with production, and demanded that the quality department make a decision, thereby playing a game of cat and mouse with the materials department ； 11. The marketing department passes all customer feedback to the quality department for handling ； 12. The engineering department failed to design an adequate avoidance process, leaving the problems for the quality department to handle ； 13. The production department refused to acknowledge the defective products, claiming that it had not received any relevant customer complaints for some time ； 14. For the defective products identified in the random inspections conducted by OQA (Outbound Quality Assurance), the production department, under the pretext of the Rationality of the standards, demands that OQA carry out full inspections ； 15. When QE (Quality Engineer) plays the role of an engineer to conduct technical analysis on defective products, other departments complain in turn that the QE fails to uphold principles and fails to fulfill their oversight responsibilities.