Communication between designers and product agents or manufacturers
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I have just started working at a design firm. Today, a valve distributor came to introduce their products. I don’t know how to interact with them, what to say or what questions to ask. Other distributors of different products might come in the future, and I would like to ask for advice on how to communicate with them Please share your experiences; thank you all!
First, let them introduce their products; then, based on your own understanding, ask some questions about valves. After that, inquire about their company’s performance and in what types of devices these products are used.
Listen to the introduction and ask about performance. Then speak well of its competitors. For example: if the other party sells imported products, you can say how much cheaper domestic ones are. If the other party sells domestic products, then point out how reliable imported ones are. At this point, you can come to understand...
These days, customers generally don’t use the manufacturers recommended by design institutes
If you are not familiar with his products, start by examining their structure and working principles; this is an important step in building your knowledge. Then find out about the advantages of his products, their prices, performance, etc., and ask what price range their products fall into – high, medium, or low – so as to be able to make a judgment. Find out which other manufacturers produce similar products. If you encounter other similar manufacturers, ask about the situation with the previous one. By making such a comparison, one can immediately identify the shortcomings of each. The stones from other mountains can be used to polish jade. But the manufacturer’s version of events is one-sided; it only provides a general understanding, and to know the details, more time is needed – several years in fact. Feedback on the actual on-site application is also needed. The most important thing is to understand the \"contraindications\" of each product – the situations in which it cannot be used and the best occasions for its use – so that you can make fewer mistakes. In short, this is a necessary process for you to accumulate knowledge.
It mainly depends on performance and customer feedback. If it’s used frequently and customers give positive reviews, then it’s a good product
Ask what the other party’s flagship product is What are those achievements? What about the price, etc.?
It’s mainly your design experience and on-site experience – ask the questions you are most eager to know the answers to. Sometimes listening is also an effective way of communicating.
OP, where is it? I work with valves too.
Design institutes aren’t that important anymore! It doesn’t count even if I say it! The only reason I still go out is to find out how many projects you have and then visit the clients in person!