Why should “never match” go to such extremes?

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These days, a piece of social news with elements of dark humor came as a shock – a ride-hailing driver in Changsha had a serious dispute with a passenger over a trivial matter, and the solution adopted by the ride-hailing company was to use backend settings so that these two users would \"never be matched\" on that booking platform going forward. 　　““Never matches”! What a resolute attitude. For ride-hailing companies, making such a decision may be a reluctant move or a \"smart\" choice aimed at avoiding further conflicts, but in our view, it reflects a sense of sadness. 　　The cause of the dispute is not complicated — the passenger behaved improperly, the driver gave him a cold reception, the passenger angrily left a negative review, and both sides kept pushing back at each other, refusing to yield, until the situation escalated out of control. Such situations are not uncommon. Last year, a female driver in Chengdu was severely beaten for repeatedly cutting other cars in a fit of road rage – this is one such example ； Not long ago, at Xiangtan High-Speed Railway Station, a person was pushed off the platform for spitting in public, narrowly avoiding disaster – another extreme incident. 　　In these cases, the petty-bourgeois notion that \"every encounter in this world is a reunion after a long separation\" is shattered; the ancient adage that \"it takes a hundred years to meet someone with whom one can travel together\" is forgotten; and the courteous attitude of \"why not give him some space?\" completely disappears. We can’t help but wonder: What on earth is going on? 　　Everyone has \"negative\" emotions and hidden psychological issues. To manage one’s emotions properly, to get rid of those psychological shadows, and to approach life and others with a positive and healthy mindset, it really takes careful effort. 　　We truly want to say that life is not a battlefield; there’s no need to compete with one another. Between people, a little more understanding leads to fewer misunderstandings ； Between hearts, a little more tolerance means fewer disputes. Patience is not weakness; it is tolerance ； To yield is not weakness, but generosity. 　　It is understood that the two of them actually felt quite regretful afterward, believing they had acted too impulsively in such high temperatures. In fact, if we reflect on this matter in the quiet of the night, I’m afraid we would all wonder: Why go through this? It's already a blessing to be alive; meeting someone is even more like fate. Why become eternal enemies over such a trivial matter? What benefit is this for me? 　　So, can the “never match” mode, designed for extreme scenarios, be adjusted to take this situation into account? “\"Never match\" seems to solve the problem once and for all, but in reality it leaves behind eternal regret. We sincerely hope that such pain can be soothed by the light of kind human nature ； Such regrets can be made up for through the joint efforts of society. 　　Turn weapons into tools of peace, and turn resentment into jokes. This is not a luxury; it is the right path, and it is achievable.